Hospitality Line is a UK group-travel booking agency with more than 25 years of experience, serving tour operators, coach operators, travel agencies, and concierge services with attractions, dining, theater, sightseeing, and river cruises across Britain. Its agent portal handles free-sale FIT and small-group bookings, giving operators trade demand from inbound and domestic group organisers.
This connection enables you to sell your products on Hospitality Line by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:
Sync availability and pricing for your Hospitality Line products with Ventrata.
Receive bookings, updates, and cancellations from Hospitality Line to Ventrata.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Prerequisites:
Before connecting to the Hospitality Line API, ensure you have:
A commercial agreement with Hospitality Line for them to sell your products.
Hospitality Line created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.
In the Ventrata Dashboard, go to Connections > Connections.
Press the + New Connection button.
Select 'Hospitality Line' from the list of partners.
Press the + New Connection button.
Select Hospitality Line
Select 'Hospitality Line' from the list of your resellers (must be created before creating a connection).
The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.
Select Hospitality Line Reseller
(Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Hospitality Line connections and would like to differentiate between them more easily in the future.
📗 TIP
If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Hospitality Line connections linked to one reseller.
Press the Create Octo Connection button.
Create Octo Connection
Mapping Products
Email the OCTO API key shown on the connection you've created to your Hospitality Line contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Hospitality Line team to complete this.
Your Ventrata configuration is complete. You do not need to take any further steps.
OCTO API key
📗 TIP
Hospitality Line can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.
Partner Information
Expand to reveal partner address and website information.
Expand to reveal partner address and website information.
2 Leman Street,
London E1W 9US,
United Kingdom
Ventrata Partner ID: 40cb27b7-5947-4141-b8c9-be23db99a43d