Stadtrundfahrt.com is a German sightseeing operator and online booking site for city tours, running hop-on hop-off bus routes in Berlin, Hamburg, Munich and other German cities and selling in German. Alongside its own seats it resells partner attraction tickets, boat trips, guided walks and gift vouchers in German and other European cities. For operators, it brings German-speaking domestic and city-break travelers who have already chosen a destination and buy sightseeing, boat trips and attraction admissions for a short stay.

Connecting Stadtrundfahrt.com to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Stadtrundfahrt.com, visit stadtrundfahrt.com.

Primary website	stadtrundfahrt.com
Tags	Operator Reselling Others · Sightseeing & Hop-On Hop-Off
Destination markets	🇩🇪 Germany
Source markets	🇩🇪 Germany
Specialties	German-speaking city-break sightseeing
Connection features	Availability Sync · Bookings Sync
Developed by	Stadtrundfahrt.com (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Stadtrundfahrt.com without managing availability and bookings by hand. Features of this connection include:

Availability Sync – Stadtrundfahrt.com checks your live availability in Ventrata.
Bookings Sync – bookings, updates and cancellations from Stadtrundfahrt.com are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Stadtrundfahrt.com Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Stadtrundfahrt.com for them to sell your products. To inquire about partnering with them, contact them via stadtrundfahrt.com.
You must have Stadtrundfahrt.com created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Stadtrundfahrt.com from the list of partners.
Select Stadtrundfahrt.com Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Stadtrundfahrt.com connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Stadtrundfahrt.com

Securely share the OCTO API key shown on the connection you've created to your Stadtrundfahrt.com contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Stadtrundfahrt.com team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Stadtrundfahrt.com can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Stadtrundfahrt.com Connection

Allow or disallow products: limit which destinations, products and options Stadtrundfahrt.com can access. See how to allow or disallow products.
Rename the connection to tell several Stadtrundfahrt.com connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Stadtrundfahrt.com connection works: which Ventrata OCTO API calls Stadtrundfahrt.com makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Stadtrundfahrt.com pulls everything it needs from Ventrata. It reads your products, checks your availability (and your prices, when it asks for them), and sends bookings and cancellations. Ventrata doesn't push changes to Stadtrundfahrt.com, so anything you change in Ventrata reaches Stadtrundfahrt.com the next time it checks.

Timings are typical for Stadtrundfahrt.com and rounded, and they can change if Stadtrundfahrt.com changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Stadtrundfahrt.com maps them on its side, through your account manager or Stadtrundfahrt.com's portal. This works as follows: Get Products (`GET /products`) – when Stadtrundfahrt.com sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Stadtrundfahrt.com re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Stadtrundfahrt.com's side – Stadtrundfahrt.com links each Ventrata option and unit to its own listing and ticket types. Your Stadtrundfahrt.com account manager does this for you, or you do it in Stadtrundfahrt.com's own portal if Stadtrundfahrt.com offers one. You only share the connection's API key. What this means for you: Stadtrundfahrt.com can only sell what it has mapped. When you add a product, option or unit in Ventrata, Stadtrundfahrt.com may see it on its next refresh, but it won't sell it until it's mapped. So tell your Stadtrundfahrt.com account manager whenever you add one.
Content Sync	✅ / ❌	Stadtrundfahrt.com can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Stadtrundfahrt.com adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Stadtrundfahrt.com on its next product refresh. Typically with Stadtrundfahrt.com: Stadtrundfahrt.com requests `octo/content`.
Availability Sync	✅	Stadtrundfahrt.com checks your live availability in Ventrata. Ventrata doesn't push availability changes to Stadtrundfahrt.com. This works as follows: Availability Check (`POST /availability`) – Stadtrundfahrt.com sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Stadtrundfahrt.com needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Stadtrundfahrt.com can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Stadtrundfahrt.com: Availability Check: Stadtrundfahrt.com checks each product about every 16 hours. What this means for you: when you close a date, change capacity or sell out in Ventrata, Stadtrundfahrt.com shows it after its next check. For dates it checks regularly, that's within about 16 hours. Dates further ahead are usually checked less often.
Pricing Sync	❌	Stadtrundfahrt.com doesn't get your prices from Ventrata. Prices on Stadtrundfahrt.com are managed on Stadtrundfahrt.com's side, so keep them up to date with Stadtrundfahrt.com directly.
Promotions Sync	❌	Your Ventrata promotions don't apply on Stadtrundfahrt.com. Prices on Stadtrundfahrt.com don't include promotions you create in Ventrata. Set up any promotions with Stadtrundfahrt.com directly.
Bookings Sync	✅	Bookings and cancellations made on Stadtrundfahrt.com are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Stadtrundfahrt.com, Stadtrundfahrt.com sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Stadtrundfahrt.com confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Stadtrundfahrt.com gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Stadtrundfahrt.com never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Stadtrundfahrt.com, Stadtrundfahrt.com cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Stadtrundfahrt.com has to contact you. Change: Stadtrundfahrt.com doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Stadtrundfahrt.com: Stadtrundfahrt.com doesn't set a hold time, so the default hold time applies. A typical Stadtrundfahrt.com booking is for about 2 people. ‼️ IMPORTANT – Bookings sync one way, from Stadtrundfahrt.com to Ventrata. If you cancel, change or rebook a booking from Stadtrundfahrt.com in Ventrata, for example in the Dashboard, Stadtrundfahrt.com isn't notified. Contact Stadtrundfahrt.com so the booking is cancelled or changed on their side too, or ask the customer to cancel through Stadtrundfahrt.com.
Pickups/Dropoff Sync	❌	Stadtrundfahrt.com doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Stadtrundfahrt.com how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Stadtrundfahrt.com doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Stadtrundfahrt.com how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Stadtrundfahrt.com. Customers can only book your main products and options on Stadtrundfahrt.com. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Stadtrundfahrt.com. Ventrata doesn't notify Stadtrundfahrt.com when a ticket is scanned or redeemed. Stadtrundfahrt.com only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Stadtrundfahrt.com pass holders can't be scanned at your entrance without a booking. Customers from Stadtrundfahrt.com need a booking made through Stadtrundfahrt.com before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Stadtrundfahrt.com. Gift cards bought in Ventrata can't be used on Stadtrundfahrt.com, and Stadtrundfahrt.com can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Stadtrundfahrt.com connection

Delays: availability and prices reach Stadtrundfahrt.com only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Stadtrundfahrt.com can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Stadtrundfahrt.com can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Stadtrundfahrt.com issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Stadtrundfahrt.com can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Stadtrundfahrt.com.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

www.sightseeing-tour.com marketing GmbH

Goppelner Str. 44, 01219 Dresden

Germany

stadtrundfahrt.com

Ventrata Partner ID: 2b5b2313-120d-4ea6-8249-51551535eff2

Stadtrundfahrt.com: Reseller Connection