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Vox City Reseller Connection

How to connect your product listings on Vox City to Ventrata to sync availability, pricing, bookings & more.

Vox City sells guided and self-guided walking tours in more than 40 cities, pairing live guides with a multilingual audio-guide app travellers follow at their own pace. It also bundles attraction entry with audio commentary across 200-plus sites, drawing independent city-break visitors in Rome, London, Paris, Amsterdam, Dubai, and Bangkok.

This connection enables you to sell your products on Vox City by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your Vox City products with Ventrata.

  • Receive bookings, updates, and cancellations from Vox City to Ventrata.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Prerequisites:

Before connecting to the Vox City API, ensure you have:

  • A commercial agreement with Vox City for them to sell your products.

  • Vox City created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.

  1. In the Ventrata Dashboard, go to Connections > Connections.

  2. Press the + New Connection button.

  3. Select 'Vox City' from the list of partners.

  4. Press the + New Connection button.

    Select Vox City

  5. Select 'Vox City' from the list of your resellers (must be created before creating a connection).

    The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.

    Select Vox City Reseller

  6. (Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Vox City connections and would like to differentiate between them more easily in the future.

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Vox City connections linked to one reseller.

  7. Press the Create Octo Connection button.

    Create Octo Connection


Mapping Products

Email the OCTO API key shown on the connection you've created to your Vox City contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Vox City team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

OCTO API key

📗 TIP

Vox City can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.


Partner Information

Expand to reveal partner address and website information.

277-279 Chiswick High Road, Chiswick,

London, W4 4PU,

United Kingdom

Ventrata Partner ID: 80a5920d-3ab1-4b38-a96e-c3945519c160

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