Platinumlist is a Dubai-founded event and entertainment ticketing platform covering the GCC, plus Morocco, Egypt, Lebanon, Jordan, Cyprus, and the UK, and reports more than ten million tickets sold. It spans concerts, festivals, sports, attractions, and experiences, selling in English, Arabic, Russian, and French. A 2025 brand refresh accompanied its move beyond the Middle East.
This connection enables you to sell your products on Platinumlist by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:
Sync availability and pricing for your Platinumlist products with Ventrata.
Receive bookings, updates, and cancellations from Platinumlist to Ventrata.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Prerequisites:
Before connecting to the Platinumlist API, ensure you have:
A commercial agreement with Platinumlist for them to sell your products.
Platinumlist created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.
In the Ventrata Dashboard, go to Connections > Connections.
Press the + New Connection button.
Select 'Platinumlist' from the list of partners.
Press the + New Connection button.
Select Platinumlist
Select 'Platinumlist' from the list of your resellers (must be created before creating a connection).
The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.
Select Platinumlist Reseller
(Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Platinumlist connections and would like to differentiate between them more easily in the future.
📗 TIP
If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Platinumlist connections linked to one reseller.
Press the Create Octo Connection button.
Create Octo Connection
Mapping Products
Email the OCTO API key shown on the connection you've created to your Platinumlist contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Platinumlist team to complete this.
Your Ventrata configuration is complete. You do not need to take any further steps.
OCTO API key
📗 TIP
Platinumlist can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.
Troubleshooting
No products are displayed on the connection page.
No products are displayed on the connection page.
Verify which destinations, products, and options are permitted for your reseller account and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.
Partner Information
Expand to reveal partner address and website information.
Expand to reveal partner address and website information.
28 Oktovriou 261, View Point Tower,
3035 Limassol,
Cyprus
Ventrata Partner ID: 994ec74d-0117-4eb3-beac-ad9b59cf5c32