Vegas.com is an online travel agency (OTA) selling only Las Vegas inventory, covering hotel rooms, show and residency tickets, tours, dining and attractions, owned by ticket marketplace Vivid Seats. For operators, it brings high-intent domestic visitors who have already settled on Las Vegas as their destination and are filling out an itinerary, buying show tickets, tours and attraction admissions alongside their hotel stay.
Connecting Vegas.com to Ventrata will sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically.
To learn more about partnering with Vegas.com, visit vegas.com.
Primary website | |
Tags | Hotel & Concierge Channel · Event & Festival Ticketing |
Destination markets | 🌎 Global |
Source markets | 🌎 Global |
Connection features | Availability Sync · Pricing Sync · Bookings Sync |
Developed by | Ventrata (using Ventrata's OCTO API) |
This reseller connection lets you sell your products through Vegas.com without managing availability, pricing and bookings by hand. Features of this connection include:
Availability Sync – Vegas.com checks your live availability in Ventrata.
Pricing Sync – Vegas.com gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Vegas.com are created in Ventrata instantly, and customers get Ventrata tickets.
This connection is still in development and is not yet available to users.
Creating the Vegas.com Connection
🔐 Required Role Permissions: See Connections, Modify Connections
Before you begin:
You must have a commercial agreement with Vegas.com for them to sell your products. To inquire about partnering with them, contact them via vegas.com.
You must have Vegas.com created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.
In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Vegas.com from the list of partners.
Select Vegas.com Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Vegas.com connections and would like to differentiate between them more easily in the future.
Create the connection.
📗 TIP
If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.
Mapping Products to Vegas.com
The connection page shows a Vegas.com Product ID for each product and option allowed on the connection. Share these IDs with your Vegas.com contact and ask them to map your products.
Your Ventrata configuration is complete. You do not need to take any further steps.
Managing the Vegas.com Connection
Allow or disallow products: limit which destinations, products and options Vegas.com can access. See how to allow or disallow products.
Rename the connection to tell several Vegas.com connections apart.
Connection Features Detailed
This section is for anyone who wants to know what the Vegas.com connection will do once it's available. Details may change while the connection is in development.
In short: Vegas.com will read your products, availability and prices from Ventrata and create bookings and cancellations in Ventrata.
Product Mapping | ❌ |
You can't map products from Ventrata. Vegas.com maps them on its side. Share the Vegas.com Product IDs from the connection page with your Vegas.com contact so they can map your products. |
Content Sync | ❌ |
Vegas.com doesn't read your product content from Ventrata. Update your content with Vegas.com directly. |
Availability Sync | ✅ |
Vegas.com will check your live availability in Ventrata. This works as follows:
|
Pricing Sync | ✅ |
Vegas.com will get your prices from your reseller pricing in Ventrata. This works as follows:
|
Promotions Sync | ❌ |
Your Ventrata promotions don't apply on Vegas.com. Set up any promotions with Vegas.com directly. |
Bookings Sync | ✅ |
Bookings and cancellations made on Vegas.com will be created in Ventrata, and customers get Ventrata tickets. This works as follows:
‼️ IMPORTANT – Bookings sync one way, from Vegas.com to Ventrata. If you cancel or change a booking from Vegas.com in Ventrata, Vegas.com isn't notified. Contact Vegas.com so the booking is changed on their side too. |
Pickups/Dropoff Sync | ❌ |
Vegas.com doesn't send pickup or drop-off details. Arrange pickups with the customer directly. |
Custom Questions Sync | ❌ |
Answers to your booking questions aren't synced. Ask the customer for any extra details directly. |
Extras Sync | ❌ |
Extras and add-ons can't be booked through Vegas.com. Sell extras separately, for example on arrival. |
Redemption Sync | ❌ |
Redemptions aren't reported to Vegas.com. Redeem tickets in Ventrata as usual. |
Pass Walkup Scanning Sync | ❌ |
Not part of this connection. Customers from Vegas.com need a booking made through Vegas.com before they visit. |
Gift Card Sync | ❌ |
Ventrata gift cards can't be sold or redeemed through Vegas.com. Gift cards bought in Ventrata can't be used on Vegas.com. |
✅ supported · ❌ not supported
Good to know: limits and details of the Vegas.com connection
Good to know: limits and details of the Vegas.com connection
Cancellation cutoff: Vegas.com can cancel only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Vegas.com can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Vegas.com issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
FAQs
No products are displayed on the connection page.
No products are displayed on the connection page.
Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.
📚 More about Ventrata connections
Partner Information
Vegas.com
Ventrata Partner ID: aa7ee0fd-6a07-4073-b312-53f0fd10c0ac