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How to Preselect Unit During Booking
How to Preselect Unit During Booking

Reduce the likelihood of abandoned bookings and ensure a smoother user experience by streamlining your booking processes.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over 4 months ago

The Preselect First Unit feature simplifies your customers' decision-making by guiding them toward a popular or recommended option, saving time and reducing confusion. This approach enhances conversion rates and customer satisfaction by making the booking process more intuitive and efficient.

Re-order Units

  1. In your Ventrata dashboard, go to Products > Products.

  2. Select a product.

  3. Go to the Tickets tab.

  4. Press the three lines on the left next to the unit and pull up or down to reorder units.

    Units Order


    πŸ“’ NOTE

    Make sure that the correct unit is at the top as this will be preselected during booking.


Update Data-Config

Add the below piece of code in the data-config attribute of your checkout script, see the Implementation Guide for more information.
​

"features": {
"preselectFirstUnit": true,
},


Simply adding the feature in the data-config preselects the first unit on all products in the checkout. If you wish to limit this feature to specific products, you can do so by specifying the product ID in the data-config attribute.
​
You can add the preselectFirstUnit feature to your data-config for script or button.
​

<script src="https://cdn.checkout.ventrata.com/v3/production/ventrata-checkout.min.js" type="module" data-config='{"apiKey":"<YOUR_API_TOKEN>", "features": { "preselectFirstUnit": true} }'></script>


Preselect First Unit Flow

The customer begins by selecting a product from the list of offering, where the first unit is preselected with a count of 1. The customer has the option to deselect, increase the quantity of the preselected unit, or choose additional units instead of or alongside the preselected one.

From there, the booking flow continues as usual, with the customer selecting their preferred dates and tour times before completing the purchase by making a payment.

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