Web Checkout
Find out how to implement our web checkout solution, troubleshooting tips, and detailed feature descriptions.
107 articles
- Implementation GuideDiscover the Ventrata checkout widget features and how to implement them.
- Integrate Checkout in Embedded ModeThe implementation of embedded mode calls for specific requirements.
- Display Checkout on Element Click or Event TriggerConfigure your checkout to align with customers interactions and your specific business needs.
- Supported Configuration InputsConfiguration inputs are settings and parameters that define how checkout operates and behaves.
- Checkout Feature ListVentrata offers specific functionalities designed to facilitate the purchase process and enhance the user experience.
- How to Use Gift Cards on the Web CheckoutGift cards are prepaid vouchers that can be purchased by customers and then used as a form of payment for experiences.
- How to Customise the Option SelectorCustomise how product options and tour commentary languages are presented.
- How to Set Checkout ColoursCustomise your web checkout colours to match each of your brands.
- How to Use the Multibooking FeatureMultibooking allows you to have a fully managed shopping cart flow through our application.
- Custom EventsIntegrate the Ventrata checkout solution to external applications using custom events.
- Locate API Key for Web Checkout and MMBThe API key links your Web Checkout widget to your Ventrata environment.
- Hybrid Checkout Integration GuideBuild a custom checkout experience around the Ventrata Checkout Widget.
- How to Provide a Checkout Widget to ResellersLet resellers sell your products using your web checkout, while maintaining control over reseller permissions and tracking.
- How to Use WaitlistsThe Waitlists feature is a valuable addition to the Ventrata dashboard, particularly for tours with high demand and limited availability.
- How to Use QuotesQuotes are a Ventrata booking feature which allows your guests to postpone payment and review a booking without commitment.
- How to Use the Charity Roundup FeatureThe Ventrata 'Charity Roundup' feature allows customers to effortlessly contribute to charitable causes with every purchase.
- How to Create Multi-Date PackagesMulti-date packages are products, which contain multiple products, the travel dates of which can be several days apart.
- How to Set up Terms and ConditionsTerms and Conditions protect both parties by outlining rights, responsibilities, and expectations, helping to prevent misunderstandings.
- How to Use the Promo / Gift Card Input FeatureThe Promo / Gift card input feature allows customers to enter promo or gift card codes in the checkout to apply discounts to their orders.
- How to Use the Show Remaining Seats FeatureThe Show Remaining Seats feature enables you to display the number of available seats for seated resources.
- How to Use the Bottom Bar FeatureThe Bottom Bar feature is designed to help customers effortlessly keep track of their order.
- How to Use the Time Picker Type & Tour Group Headlines FeaturesEnable the 'select' Time Picker Type and group time slots to make it easier for customer to select their preferred tour time.
- How to Switch from Embedded to Pop-up ModeCreate more engaging and user-friendly checkout experiences.
- How to Preselect Unit During BookingReduce the likelihood of abandoned bookings and ensure a smoother user experience by streamlining your booking processes.
- How to Use the Restricted Ticket Type FeatureCustomise ticket date types at checkout to match your product settings and business needs.
- How to Preselect the First Available DateAutomatically select the earliest available date, guiding customers and simplifying bookings.
- How to Use RentalsLearn how to set up rental products, configure durations, pricing and rental types.
- How to Use Checkout Deposit on the Web CheckoutLearn how to set up a checkout deposit for your Ventrata products.
- How to Automatically Apply Promotions in the Web Checkout (without Using the Dashboard)Learn how to apply promo codes using the data-config attribute or dynamic URL-based methods.
- How to Create a Hybrid Cart Using the Checkout WidgetSwitch from the Ventrata checkout widget to a custom cart after product selection for more control over the checkout flow.
- How to Use the Skip Offers Button FeatureAdd a button to bypass long offer lists and improve the checkout flow.
- How to Change the Checkout Widget Title in Embedded ModeUse the embeddedTitle feature to display a localised 'Buy Tickets' title instead of the product name in embedded checkout mode.
- How to Open Checkout on a Specific Page with a Predefined Order
- How to Open the Checkout Widget Automatically from Marketing LinksLaunch the checkout widget automatically when customers arrive from an ad, social post, or email link.
- How to Trigger Checkout with a Specific Page
- How to Enable More Details ToggleAdd a More Details link in the web checkout to expand product info like overview, highlights and FAQs.
- How to Set up GTM and GA4Configure Google Tag Manager (GTM) and Google Analytics 4 (GA4) to track Ventrata's checkout events.
- Tracking ManualThis article outlines the process of setting up event tracking via Google Tag Manager (GTM) into Google Analytics 4 (GA4).
- CMP Integration Guide for Ventrata Checkout WidgetThis guide will help you implement a Consent Management Platform (CMP) with the Ventrata Checkout Widget...
- How to Set Up and Use UTM ParametersLearn how to capture and use UTM parameters in GTM and GA4 to measure campaign-driven bookings in Ventrata.
- How to Implement and Use the New Manage My Booking (MMB) PortalThe Manage My Booking (MMB) portal gives customers a self-service way to manage their bookings
- How to Reschedule Bookings in the MMB PortalThe Reschedule Flow allows customers to change the date and tour time of an active booking.
- How to Pick a Date on an Open-Dated Booking in the MMB PortalFor open-date bookings, customers can be select a tour date and time after purchase.
- How to Manage Multi-Date Bookings in the MMB PortalMulti-date packages allow customers to select a tour date and time for each include in the package. The time frame is defined by the 'Validity Days' setting.
- How to Reschedule Multi-Date Packages (Pass Type) in the MMB PortalThe Reschedule Flow allows customer to change the date and tour time of multi-date of active passes.
- How to Reschedule Multi-Date Packages (Non-Pass Type) in the MMB PortalThe Reschedule Flow allows customer to change the date and tour time at the package level
- How to Cancel Bookings in the MMB PortalCustomers can cancel bookings that have not been redeemed yet, are not past the tour date or time and are within the cancellation notice or cutoff period.
- How to Pay Unpaid Balance in the MMB PortalThe Pay Unpaid Balance flow allows customers to settle any outstanding payment.
- How to Redeem Reseller Vouchers in the MMB PortalThe Redeem Reseller Voucher Flow allows customers to select a date and tour time for their voucher.
- How to Sign Waivers in the MMB PortalAllow customer to review and sign required waivers before their tour using the self-service Manage My Booking (MMB) Portal.
- How to Use the Manage My Membership (MMM) PortalThe Manage My Membership (MMM) portal is an extension of the MMB portal that allows customers to manage their membership bookings.
- How to Renew Memberships in the MMM PortalThe Membership renewal flow allows customers to extend the validity of their active memberships.
- How to Use Auto-Renew Memberships in the MMM PortalAutomatically renew memberships at the full price the day after expiry if there is a card on file for the booking.
- Error: The ProductID was missing or invalidFind out what this generic error can mean and what caused it.
- Multi-Date Package: Validation Failed - date is before product start date
- Validation Failed: Bookings [0] pickup can't be blank
- Error: Couldn't find Pickup with 'id'
- Uncaught (in promise) TypeError: Cannot read properties of null (reading 'balance')
- Error: Field availabilityID is required
- Why isn’t my product description showing in embedded mode?
- Is it possible to use the widget in both pop-up and embedded modes at the same time?
- Is it possible to have multiple web checkouts on the same page?
- How is the ‘From' price on the checkout widget calculated?
- When and how often are order recovery emails sent?
- Where are HTML tags supported?
- How can I change the product order in the checkout?
- What contact fields does checkout support?
- Can I implement the checkout widget without exposing the API key in the DOM?
- Which web checkout was used for a booking?
- How can I limit the number of displayed products in the web checkout?
- Why is a booking made using the New CMS assigned the Concierge source?