With each purchase, the system automatically rounds up the total amount to the nearest whole dollar.
📘 EXAMPLE
If a purchase totals $25.30, the system rounds it up to $26. The extra amount resulting from rounding up is then directed towards a charity designated by your operation.
By participating in the charity roundup, customers join in supporting important causes and making a positive impact in the community.
To enhance user experience, this feature has been incorporated under the Extras tab. This allows customers to easily opt-in to charity roundup during the checkout process.
While this setup currently applies only to the new web checkout, we are gradually transitioning the charity roundup feature setup from the product detail to the Extras settings for all other channels. Please begin migrating your existing charity roundup opt-ins as well as implementing any new ones into the Extras settings, using this guide.
Create a Charity Roundup Extra
In your Ventrata dashboard, go to Product > Products.
Select an existing product.
Go to the Extras tab.
Press the + NEW EXTRA button.
Enter a name.
📗 TIP
This is the label of the opt-in checkbox on the checkout widget.
Enter a description.
📗 TIP
Use this space to provide more information about how your customers' donations are used.
Make the feature available on 'Booking'.
Enable the channels where this feature will be available.
📒 NOTE
Currently this setting applies to the web checkout, however, we are soon transitioning all other channels to this set up. Please begin migrating your existing charity roundup opt-ins as well as implementing any new ones into the Extras settings, using this guide.
Enable 'Roundup'.
Enter the value of the roundup.
📘 EXAMPLE
Consider the following set up:
Adult ticket costs $5
Child ticket costs $2.5
After a roundup to the nearest
$1:A booking of 1 Adult ticket will be rounded up to $6 (
$1dollar donation), but a booking of 1 Adult and 1 Child ticket will be rounded up to $8 ($0.5donation).The same set up after a round up to the nearest
$5:A booking of 1 Adult tickets will cost $10 with a
$5donation, but a booking of 1 Adult and 1 Child ticket will cost $10 with only a$2.5donation.
Press the Create Extra button.
Charity Roundup Flow
The customer selects a product where a charity roundup extra is available. On the Tickets page, a opt-in checkbox appears below the unit selectors. When the customer selects a ticket, the roundup price is displayed below the charity roundup message and the checkbox becomes clickable. Once the checkbox is clicked, the price on the right-hand side displays the price including the roundup.
A small question mark appears next to the charity roundup checkbox label, which when clicked displays more details about where the donations are directed towards. This is where your description goes from the roundup creation above.
