Create a New Extra

Extras are created at the product level to be sold with bookings—such as donations, booking fees or even merchandise.

In your Ventrata dashboard, go to Products > Products.

Products
Select an existing product.
Go to the Extras tab.

Extras
Press the + NEW EXTRA button.

New Extra
Enter extra name and description (as needed).

Extra Name & Description
Enter a code , or internal reference, for the extra.
Add new or existing tags.

Code & Tags

📗 TIP
These fields are useful for filtering and reporting purposes.
Select whether an extra is added to each ticket separately or the entire booking.

Available on Ticket or Booking
Select whether the extra is
- always required
- required when the product is upgraded
- both.
Required extras will be automatically preselected by default.

Required Extra
Select whether the extra is preselected by default during booking.

Selected by Default
If the extra is available at the booking level (step 8.), you can allow customers to reschedule or cancel it through their booking.

Checkin Settings

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This is a self-service option on the customer-facing web checkout, allowing customers to change their travel dates or cancel bookings through the Manage My Booking portal.
Check the 'Prevent Automatic Cancellation' box to prevent this extra from being automatically cancelled when the booking or tickets are cancelled.

Prevent Automatic Cancellation

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Use this for non-refundable extras like cancelation fees, donations, booking fees or similar.
Upload a cover photo for the extra.

Extra Cover Photo
Select the sales channels where the extra will be available.
If the extra is available on each ticket (step 8.), select the units where it can be added.

Channels & Tickets
Select whether this extra is a charity roundup.

Roundup

📒 NOTE
Follow the Charity Roundup guide to set up a charity roundup opt in checkbox.
Select whether the pricing method for the extra:
- as a percentage of the ticket or booking price
- as a fixed price.
Then, enter the percentage or fixed value of the extra for each ticket tier.

Percentage per Ticket
Select the applicable tax rate (if needed).

Tax Rates
If this is a timed extra, enter the duration in minutes, hours or days.

Duration
Select any other extras that should not be bookable with this extra.

Blacklist Extras
Press the Create Extra button.

Create Extra

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For examples of how to use extras, such as cancellation fees, refer to How to Use Extras.

Pricing

To adjust the price of an extra, go to the rates table at the product level. By default, the extra will appear as a unit in the pricing table, where you can set its default price.

📒 NOTE

You can also manage extra rates using:

the central Pricing table to set the retail, strike and cost rates
the Reseller Pricing table to retail, commission and wholesale rates

Extra Price

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Use rate modifiers (below the rates table) to define prices based on sources, seasons, tours, resellers or currencies.

Rate Modifiers

Modifiers in the Rates Table

Press the MODIFIERS button in the top right corner of the rates table.
Add the Extra modifier.
Set specific prices for each unit with the extra.
By default, the base price per extra (at the unit-level) is used, but you can override the price for each unit separately.

📒 NOTE

Only per-ticket extras can be used as modifiers, as they are directly associated with ticket units.