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How to Use Rentals

Learn how to set up rental products, configure durations, pricing and rental types.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over a week ago

Create Rental Product

  1. In the Ventrata dashboard, go to Products > Products.

    Products

  2. Press the + New Product button.

    + New Product

    New Product

  3. At minimum, fill in the name and title of the product in the languages you support.

    Internal Name & Title

  4. Enter the duration of the rental in minutes, hours or days.


    πŸ“’ NOTE

    Product duration directly affects the final price.

    πŸ“˜ EXAMPLE 1

    Duration = 1 Hour

    Min - Max Duration = 2 - 16 Hours

    1 Unit per (product duration) = $10

    Rental per hour = $10

    πŸ“˜ EXAMPLE 2

    Duration = 2 Hours

    Min - Max Duration = 2 - 16 Hours

    1 Unit per (product duration) = $10

    Rental per hour = $5


    Duration


    πŸ“’ NOTE

    Notice the 'Duration Label' field. Use this field to enter custom duration labels, for example, cycles. This label is displayed only in the booking detail in the Backoffice and in the Rates table next to your units.


  5. Scroll down the product form, and check the 'Rental' checkbox to allow customers to rent your products and charge a duration-based fee.

  6. Check the 'Rental Fixed' box, too, to charge a per-unit amount instead of a duration-based rental fee.

    Rental & Rental Fixed


    πŸ“’ NOTE

    Make sure to always check both boxes to charge the per-unit amount.


  7. Set the minimum and maximum rental options.

    Minimum & Maximum Duration


    ❗️IMPORTANT❗️

    Ensure that both the product 'Duration' in step 4. and rental durations use the same unit as the unit set on the product duration takes precedence.


  8. Press Create Product button.

    Create Product

    Create Product


Set Rates

On the product level of your membership product, go to the Rates tab to set the price of the membership product for each unit. Follow the steps in this article.

Rates


Rentals Flow in the Web Checkout

Duration-Based Rentals

Setting

Set to

Rental

βœ…

Rental Fixed

❌

Product Duration

set in unit of time

Minimum and Maximum Duration

set in the same unit of time as the product duration

The customer selects a product that can be rented for a specific period. They select the unit, which can be

  • a regular ticket type, such as Adult, Child, etc.

  • or a specific rental item, such as a bike, scooter, etc.

Next, the customer selects the rental duration. The price will adjust based on the length of rental.

πŸ“— TIP

The range of rental durations is defined by the 'Minimum Duration' and 'Maximum Duration' fields, with increments based on the product duration. For example, if the product duration is set to 2 hours, the rental duration will increase in 2-hour increments.

Finally, the customer selects a suitable tour date and proceeds to checkout. The booking is completed once all necessary customer details are provided and a payment is successfully made.

Notice how the price changes on the tour dates or at the centre of the bottom bar as the rental duration and number units increase.

Duration-Based Rental


Per-Unit Rentals

Setting

Set to

Rental

βœ…

Rental Fixed

βœ…

Product Duration

set in unit of time

Minimum and Maximum Duration

set in the same unit of time as the product duration

The customer selects a product that can be rented for a specific period. They select the unit, which can be

  • a regular ticket type, such as Adult, Child, etc.

  • or a specific rental item, such as a helmet, knee guard, etc.

Next, the customer selects the rental duration. The price will NOT CHANGE based on the length of rental.

πŸ“— TIP

When 'Rental Fixed' is checked, the duration of the rental plays no part in the final price.

Finally, the customer selects a suitable tour date and proceeds to checkout. The booking is completed once all necessary customer details are provided and a payment is successfully made.

Notice that the price DOES NOT change despite different rental durations.

However, the price DOES change when the number of units increases.

Per-Unit Rental


Cross-Feature Compatibility

The Rentals feature can be used together with other Ventrata features, EXCEPT:

To use our other features, simply add them into the features object in the data-config. Please refer to the documentation for each web checkout feature.

πŸ“’ NOTE

The MultiBooking feature is an exception. To enable the feature, add "multibooking": true directly in the data-config. Please follow the documentation for more information.

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