Checkout Deposit on Product
In the Ventrata dashboard, go to Products > Products.
Products
Select the product that requires a deposit.
📗 TIP
If you want to create a new product, please refer to this article.
Press the pen and paper
icon to edit the product. In the Web Checkout & MMB section, enter the desposit percentage amount in the 'Checkout Deposit' field.
Checkout Deposit
Then, in the 'Checkout Deposit Message' field, enter a message to display alongside the deposit percentage. This message is optional.
Checkout Deposit Message
📒 NOTE
A static message (1) is integrated above the space where your deposit message (2) appears. It is always shown if the checkout deposit percentage percentage is less than 100.
The static message will always be displayed in English.
Your checkout deposit message will appear in the language it is written and will not be translated into other languages.
Checkout Deposit Message - Static (1) & Custom (2)
At the bottom of the form, press the Update Product button.
Update Product
Checkout Deposit Flow
The customer selects a product. When they select the number of tickets, the deposit amount and message is displayed above the date and tour time selection, on the right half of the widget.
Tickets Page - Checkout Deposit
The customer selects their preferred date and tour time as usual. At this stage, the total price displayed includes the deposit.
Tickets Page - Total Balance
The customer continues with the standard checkout process.
On the Checkout page, the customer fills in their details. Each payment is shown below the order summary:
the amount to complete the booking is displayed next to 'Total Due'.
the remaining amount to be paid at the attraction is shown in the 'Pay Later' box.
📒 NOTE
The 'Pay Later' message on the Checkout page is localised into, unlike the deposit message on the Tickets page.
Checkout Page - Total Due
After completing the payment, the Summary page displays a breakdown of the payments:
the paid deposit 
the remaining amount
Summary Page
Collect the remaining amount using one of these methods:
In person at the entrance
Sending an email receipt to the customer from the Ventrata dashboard prior to the travel date
Go to the Bookings > Bookings page. Select the booking(s) with a balance due. Press the Bulk Action button on the action bar. Select 'Email Receipt'.
Bulk Actions - Email Receipt
Charge the credit or debit card used to pay for the booking
Go to the Bookings > Bookings page. Open the booking with a balance due. Press the ADD PAYMENT button. Select the Credit/Debit Card payment option. Select the card to charge the remaining amount.
Booking Detail - Add Payment