Skip to main content

Why is a booking made using the New CMS assigned the Concierge source?

Updated over a month ago

Bookings made using the new CMS may have Concierge listed as the source if the following conditions are met:

Referrer tagging

When a reseller's referrer value is added to a checkout, any bookings made through that checkout will be assigned to the reseller associated with that referrer.

🧩 Learn more about referrer tagging in this article.

Disabled 'Inherit Checkout Pricing'

If the 'Inherit Checkout Pricing' field is unchecked on the reseller form, bookings made through the reseller's affiliate checkout will be assigned the Concierge source.

When this field is checked, the source will be Web Checkout instead.

🧩 Learn more about reseller settings.

Did this answer your question?