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How to Make Payments in the Terminal App
How to Make Payments in the Terminal App

The Ventrata terminal app offers various payment options for bookings. Select, split or combine multiple methods with ease.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over a month ago

Gratuity

Before completing a payment, customers can enter a tip amount for the service provided.

πŸ“’ NOTE

To enable gratuity, make sure it is enabled in the Location settings and that your card terminals are integrated with Adyen. Learn more about the Gratuity feature here.

Tap the 'Gratuity' label, select one of the predefined tips or enter your own value, select the payment method to complete the order.

Gratuity is then displayed on the transaction detail of the booking in the backoffice.


Split Payments

Split to Equal Parts

Tap the 'Split payment' label and choose the number of parts the payment will be divided into. Then, select the payment methods used to complete the order.

Each transaction is then recorded in the booking detail in the backoffice.


Change Value

You can split payments by adjusting the amounts for each transaction until the balance is fully paid.

Tap on the amount in the 'Balance' field and change it to the desired amount. Then, select a payment method and press the Pay Now button. Repeat these steps until the balance is zero.

Each transaction is then recorded in the booking detail in the backoffice.


Pay by Card

Depending on the capabilities of your terminal device, credit and debit card can be accepted as payment through the terminal app.

For external payments, the Ventrata developed command mode can also be used.

The transaction is then recorded in the booking detail in the backoffice.


Pay by Cash

Use this option to record any cash payment. Enter the amount received from the customer in the 'Amount tendered' field and the change will be automatically calculated and displayed on the screen.

The transaction is then recorded in the booking detail in the backoffice.


Pay with Gift Cards

Gift cards are a versatile payment method in that they can be used to pay the whole booking if the store value has sufficient funds, or multiple gift cards can be used to cover the payment. If that is not enough, another payment method can still be used to pay the remaining amount.

πŸ“— TIP

When gift cards have the same reference, see 'Barcode Alias', they all appear when the gift reference is entered or card is scanned. This can mean that the gift cards belong to the same reseller.

Each transaction is then recorded in the booking detail in the backoffice.


Other

Other payment methods may include checks or bank transfers. When selecting Other, enter the reference of the chosen payment method to ensure accurate record keeping.

The transaction is then recorded in the booking detail in the backoffice.

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