Pass4Fun is an online travel agency (OTA) for theme park admission, attraction tickets and park-plus-hotel packages, with Gardaland, Parco Natura Viva and the Warner Bros Studio Tour London among its listings, selling in seven languages and four currencies with Italian and the euro as defaults. For operators, it brings Italian families and leisure groups planning theme park days out in advance, with single-day park admission and ticket-and-hotel bundles the main purchases.

Connecting Pass4Fun to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Pass4Fun, visit passforfun.com.

Primary website	passforfun.com
Tags	Theme Park Tickets
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Italian theme park tickets and park-and-hotel bundles
Connection features	Availability Sync · Pricing Sync · Bookings Sync · Pickups/Dropoff Sync
Ventrata Booked GMV (last 12 months)	US$100k+
Ventrata Booked Suppliers (last 12 months)	5+
Developed by	Pass4Fun (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Pass4Fun without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Pass4Fun checks your live availability in Ventrata.
Pricing Sync – Pass4Fun gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Pass4Fun are created in Ventrata instantly, and customers get Ventrata tickets.
Pickups/Dropoff Sync – pickup and drop-off details from Pass4Fun bookings are passed to Ventrata.

Creating the Pass4Fun Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Pass4Fun for them to sell your products. To inquire about partnering with them, contact them via passforfun.com.
You must have Pass4Fun created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Pass4Fun from the list of partners.
Select Pass4Fun Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Pass4Fun connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Pass4Fun

Securely share the OCTO API key shown on the connection you've created with your Pass4Fun contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Pass4Fun team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Pass4Fun can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Pass4Fun Connection

Allow or disallow products: limit which destinations, products and options Pass4Fun can access. See how to allow or disallow products.
Rename the connection to tell several Pass4Fun connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Pass4Fun connection works: which Ventrata OCTO API calls Pass4Fun makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Pass4Fun pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Pass4Fun, so anything you change in Ventrata reaches Pass4Fun the next time it checks.

Timings are typical for Pass4Fun and rounded, and they can change if Pass4Fun changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Pass4Fun maps them on its side, through your account manager or Pass4Fun's portal. This works as follows: Get Products (`GET /products`) – when Pass4Fun sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Pass4Fun re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Pass4Fun's side – Pass4Fun links each Ventrata option and unit to its own listing and ticket types. Your Pass4Fun account manager does this for you, or you do it in Pass4Fun's own portal if Pass4Fun offers one. You only share the connection's API key. Typically with Pass4Fun: It re-reads each product about every 20 hours. What this means for you: Pass4Fun can only sell what it has mapped. When you add a product, option or unit in Ventrata, Pass4Fun may see it on its next refresh, but it won't sell it until it's mapped. So tell your Pass4Fun account manager whenever you add one.
Content Sync	✅ / ❌	Pass4Fun can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Pass4Fun adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Pass4Fun on its next product refresh. Typically with Pass4Fun: Pass4Fun requests `octo/content`.
Availability Sync	✅	Pass4Fun checks your live availability in Ventrata. Ventrata doesn't push availability changes to Pass4Fun. This works as follows: Availability Check (`POST /availability`) – Pass4Fun sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Pass4Fun needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Pass4Fun can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Pass4Fun: Availability Check: Pass4Fun checks your products throughout the day, usually starting 25 days ahead and covering a single day per request, looks up to about a year ahead and re-checks the same product and dates about every 18 hours. Availability Calendar: Pass4Fun checks your products throughout the day, usually starting 14 days ahead and covering 31 days per request, looks up to about a year ahead and re-checks the same product and dates about every 16 hours. Checks are busiest between 10:00 and 16:00 UTC, which suggests most checks are live, as customers browse Pass4Fun. What this means for you: when you close a date, change capacity or sell out in Ventrata, Pass4Fun shows it after its next check. For dates it checks regularly, that's within about 16 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Pass4Fun asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Pass4Fun asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Pass4Fun, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Pass4Fun also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Pass4Fun: Pass4Fun requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Pass4Fun doesn't send the number of people per unit type, so prices come back per person, and group pricing such as Booking Size fares may not show correctly on Pass4Fun. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Pass4Fun to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Pass4Fun's portal. Otherwise it may be off, and Pass4Fun won't receive your Ventrata prices. 📗 TIP – If prices on Pass4Fun look wrong, check the Pass4Fun reseller's pricing in Ventrata first: that's what Pass4Fun reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Pass4Fun. Prices on Pass4Fun don't include promotions you create in Ventrata. Set up any promotions with Pass4Fun directly.
Bookings Sync	✅	Bookings and cancellations made on Pass4Fun are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Pass4Fun, Pass4Fun sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Pass4Fun confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Pass4Fun gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Pass4Fun never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Pass4Fun, Pass4Fun cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Pass4Fun has to contact you. Change: Pass4Fun doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Pass4Fun: Pass4Fun doesn't set a hold time, so the default hold time applies. A typical Pass4Fun booking is for about 3 people. It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire. Pass4Fun also checks the bookings it has made, with List Bookings (`GET /bookings`) about once a day and Get Booking (`GET /bookings/{uuid}`) about every 12 hours, for example to reconcile its records. ‼️ IMPORTANT – Bookings sync one way, from Pass4Fun to Ventrata. If you cancel, change or rebook a booking from Pass4Fun in Ventrata, for example in the Dashboard, Pass4Fun isn't notified. Contact Pass4Fun so the booking is cancelled or changed on their side too, or ask the customer to cancel through Pass4Fun.
Pickups/Dropoff Sync	✅	Pass4Fun sends pickup details with its bookings. This works as follows: `octo/pickups` capability – Pass4Fun can see which options offer pickup and their pickup points, and send the customer's pickup point or hotel with the booking. If a hotel doesn't match one of your pickup points, Ventrata saves it with the booking so you can arrange the pickup. Typically with Pass4Fun: Pass4Fun sends pickup details with its bookings.
Custom Questions Sync	✅ / ❌	Pass4Fun sends answers to your booking questions with its bookings. This works as follows: `octo/questions` capability – Pass4Fun reads the questions set on your products and sends the customer's answers with the booking, where you see them in Ventrata. Typically with Pass4Fun: Pass4Fun sends answers to your booking questions.
Extras Sync	❌	Extras and add-ons can't be booked through Pass4Fun. Customers can only book your main products and options on Pass4Fun. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Pass4Fun. Ventrata doesn't notify Pass4Fun when a ticket is scanned or redeemed. Pass4Fun only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Pass4Fun pass holders can't be scanned at your entrance without a booking. Customers from Pass4Fun need a booking made through Pass4Fun before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Pass4Fun. Gift cards bought in Ventrata can't be used on Pass4Fun, and Pass4Fun can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Pass4Fun connection

Delays: availability and prices reach Pass4Fun only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Pass4Fun can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Pass4Fun can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Pass4Fun issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Pass4Fun can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Pass4Fun.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

1STicket S.r.l.

Via Ravenna n. 151/D, 47814 Bellaria-Igea Marina (RN)

Italy

passforfun.com

Ventrata Partner ID: 9cb5bedc-182a-438f-8788-e52ea025ca02

Pass4Fun: Reseller Connection