VisitToo is a Spanish activities marketplace for Catalonia, covering Barcelona, Girona, the Costa Brava and Lloret de Mar across culture, guided tours, boat trips, theme and water parks, gastronomy, wellness and nightlife. For operators, it brings visitors already staying on the Catalan coast and in its cities, booking in Spanish, Catalan, English, French, German or Italian from more than 200 active experiences, with endorsements from regional tourism boards and municipalities.

Connecting VisitToo to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. VisitToo runs on Palisis TourCMS, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with VisitToo, visit www.visittoo.com.

📒 NOTE

This connection is available only to specific client accounts. If you're interested in using it, contact our Technical Support or your Ventrata Customer Success Manager.

Primary website	www.visittoo.com
Tags	OTA · Tours & Activities OTA
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Activities across Barcelona and the Catalan coast
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Palisis TourCMS (using Ventrata's OCTO API)

This reseller connection lets you sell your products through VisitToo without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – VisitToo checks your live availability in Ventrata.
Pricing Sync – VisitToo gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from VisitToo are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the VisitToo Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with VisitToo for them to sell your products. To inquire about partnering with them, contact them via www.visittoo.com.
You must have VisitToo created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select VisitToo (powered by Palisis TourCMS) from the list of partners.
Select VisitToo Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple VisitToo connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to VisitToo

Securely share the OCTO API key shown on the connection you've created with your VisitToo contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the VisitToo team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

VisitToo can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the VisitToo Connection

Allow or disallow products: limit which destinations, products and options VisitToo can access. See how to allow or disallow products.
Rename the connection to tell several VisitToo connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the VisitToo connection works: which Ventrata OCTO API calls VisitToo makes (through Palisis TourCMS's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: VisitToo pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to VisitToo, so anything you change in Ventrata reaches VisitToo the next time it checks.

Product Mapping	❌	You can't map products from Ventrata. VisitToo maps them on its side, through your account manager or VisitToo's portal. This works as follows: Get Products (`GET /products`) – when VisitToo sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – VisitToo re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on VisitToo's side – VisitToo links each Ventrata option and unit to its own listing and ticket types. Your VisitToo account manager does this for you, or you do it in VisitToo's own portal if VisitToo offers one. You only share the connection's API key. What this means for you: VisitToo can only sell what it has mapped. When you add a product, option or unit in Ventrata, VisitToo may see it on its next refresh, but it won't sell it until it's mapped. So tell your VisitToo account manager whenever you add one.
Content Sync	❌	VisitToo doesn't read your product content from Ventrata. VisitToo uses the descriptions, images and other content set up on its own side, so update your content with VisitToo directly.
Availability Sync	✅	VisitToo checks your live availability in Ventrata. Ventrata doesn't push availability changes to VisitToo. This works as follows: Availability Check (`POST /availability`) – VisitToo sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which VisitToo needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so VisitToo can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, VisitToo shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.
Pricing Sync	✅	Your prices come back with every availability check, once VisitToo asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – VisitToo asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice VisitToo, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when VisitToo also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask VisitToo to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in VisitToo's portal. Otherwise it may be off, and VisitToo won't receive your Ventrata prices.
Promotions Sync	❌	Your Ventrata promotions don't apply on VisitToo. Prices on VisitToo don't include promotions you create in Ventrata. Set up any promotions with VisitToo directly.
Bookings Sync	✅	Bookings and cancellations made on VisitToo are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on VisitToo, VisitToo sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, VisitToo confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. VisitToo gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, VisitToo never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on VisitToo, VisitToo cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and VisitToo has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets VisitToo change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. ‼️ IMPORTANT – Bookings sync one way, from VisitToo to Ventrata. If you cancel, change or rebook a booking from VisitToo in Ventrata, for example in the Dashboard, VisitToo isn't notified. Contact VisitToo so the booking is cancelled or changed on their side too, or ask the customer to cancel through VisitToo.
Pickups/Dropoff Sync	❌	VisitToo doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with VisitToo how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	VisitToo doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with VisitToo how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through VisitToo. Customers can only book your main products and options on VisitToo. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to VisitToo. Ventrata doesn't notify VisitToo when a ticket is scanned or redeemed. VisitToo only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	VisitToo pass holders can't be scanned at your entrance without a booking. Customers from VisitToo need a booking made through VisitToo before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through VisitToo. Gift cards bought in Ventrata can't be used on VisitToo, and VisitToo can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the VisitToo connection

Delays: availability and prices reach VisitToo only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: VisitToo can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What VisitToo can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: VisitToo issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: VisitToo can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on VisitToo.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

VISITTOO, S.L.

Carrer del Grau, 7, Local 8

17310 Lloret de Mar, Girona, Spain

visittoo.com

Ventrata Partner ID: 13bac8df-cc3b-49d8-8af5-888046a05843

Palisis AG

Florastrasse 18a

8610 Uster, Switzerland

palisis.com

Ventrata Partner ID: f4765bbb-2453-4404-8124-7ffb8f498e8e

VisitToo: Reseller Connection