Viajes El Corte Inglés is the travel arm of El Corte Inglés, the Spanish department store group, running a retail agency network across Spain and Portugal alongside a consumer site selling flights, hotels, cruises, packages, tours and theme park tickets, with sister sites across Latin America. For operators, it brings agent-advised Spanish and Portuguese leisure travelers, families, travelers over sixty and corporate accounts, who book attractions and tours as part of a package or city break arranged in store, by phone or online, well ahead of travel.

Connecting Viajes El Corte Inglés to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. Viajes El Corte Inglés runs on Globick, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Viajes El Corte Inglés, visit www.viajeselcorteingles.es.

📒 NOTE

Viajes El Corte Inglés connects to Ventrata through Globick, a channel manager that runs the integration on its behalf. As it isn't a direct connection, some functionality or content may be limited for reasons outside Ventrata's control.

Primary website	www.viajeselcorteingles.es
Tags	Travel Agent · Offline & Retail Channel
Destination markets	🌎 Global
Source markets	🇵🇹 Portugal · 🇪🇸 Spain
Specialties	Agent-advised Spanish and Portuguese package travelers
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Globick (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Viajes El Corte Inglés without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Viajes El Corte Inglés checks your live availability in Ventrata.
Pricing Sync – Viajes El Corte Inglés gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Viajes El Corte Inglés are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Viajes El Corte Inglés Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Viajes El Corte Inglés for them to sell your products. To inquire about partnering with them, contact them via www.viajeselcorteingles.es.
You must have Viajes El Corte Inglés created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Viajes El Corte Inglés (powered by Globick) from the list of partners.
Select Viajes El Corte Inglés Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Viajes El Corte Inglés connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

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If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Viajes El Corte Inglés

Securely share the OCTO API key shown on the connection you've created with your Viajes El Corte Inglés contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Viajes El Corte Inglés team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

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Viajes El Corte Inglés can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Viajes El Corte Inglés Connection

Allow or disallow products: limit which destinations, products and options Viajes El Corte Inglés can access. See how to allow or disallow products.
Rename the connection to tell several Viajes El Corte Inglés connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Viajes El Corte Inglés connection works: which Ventrata OCTO API calls Viajes El Corte Inglés makes (through Globick's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Viajes El Corte Inglés pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Viajes El Corte Inglés, so anything you change in Ventrata reaches Viajes El Corte Inglés the next time it checks.

Product Mapping	❌	You can't map products from Ventrata. Viajes El Corte Inglés maps them on its side, through your account manager or Viajes El Corte Inglés's portal. This works as follows: Get Products (`GET /products`) – when Viajes El Corte Inglés sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Viajes El Corte Inglés re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Viajes El Corte Inglés's side – Viajes El Corte Inglés links each Ventrata option and unit to its own listing and ticket types. Your Viajes El Corte Inglés account manager does this for you, or you do it in Viajes El Corte Inglés's own portal if Viajes El Corte Inglés offers one. You only share the connection's API key. What this means for you: Viajes El Corte Inglés can only sell what it has mapped. When you add a product, option or unit in Ventrata, Viajes El Corte Inglés may see it on its next refresh, but it won't sell it until it's mapped. So tell your Viajes El Corte Inglés account manager whenever you add one.
Content Sync	❌	Viajes El Corte Inglés doesn't read your product content from Ventrata. Viajes El Corte Inglés uses the descriptions, images and other content set up on its own side, so update your content with Viajes El Corte Inglés directly.
Availability Sync	✅	Viajes El Corte Inglés checks your live availability in Ventrata. Ventrata doesn't push availability changes to Viajes El Corte Inglés. This works as follows: Availability Check (`POST /availability`) – Viajes El Corte Inglés sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Viajes El Corte Inglés needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Viajes El Corte Inglés can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, Viajes El Corte Inglés shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.
Pricing Sync	✅	Your prices come back with every availability check, once Viajes El Corte Inglés asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Viajes El Corte Inglés asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Viajes El Corte Inglés, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Viajes El Corte Inglés also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Viajes El Corte Inglés to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Viajes El Corte Inglés's portal. Otherwise it may be off, and Viajes El Corte Inglés won't receive your Ventrata prices.
Promotions Sync	❌	Your Ventrata promotions don't apply on Viajes El Corte Inglés. Prices on Viajes El Corte Inglés don't include promotions you create in Ventrata. Set up any promotions with Viajes El Corte Inglés directly.
Bookings Sync	✅	Bookings and cancellations made on Viajes El Corte Inglés are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Viajes El Corte Inglés, Viajes El Corte Inglés sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Viajes El Corte Inglés confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Viajes El Corte Inglés gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Viajes El Corte Inglés never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Viajes El Corte Inglés, Viajes El Corte Inglés cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Viajes El Corte Inglés has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets Viajes El Corte Inglés change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. ‼️ IMPORTANT – Bookings sync one way, from Viajes El Corte Inglés to Ventrata. If you cancel, change or rebook a booking from Viajes El Corte Inglés in Ventrata, for example in the Dashboard, Viajes El Corte Inglés isn't notified. Contact Viajes El Corte Inglés so the booking is cancelled or changed on their side too, or ask the customer to cancel through Viajes El Corte Inglés.
Pickups/Dropoff Sync	❌	Viajes El Corte Inglés doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Viajes El Corte Inglés how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Viajes El Corte Inglés doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Viajes El Corte Inglés how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Viajes El Corte Inglés. Customers can only book your main products and options on Viajes El Corte Inglés. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Viajes El Corte Inglés. Ventrata doesn't notify Viajes El Corte Inglés when a ticket is scanned or redeemed. Viajes El Corte Inglés only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Viajes El Corte Inglés pass holders can't be scanned at your entrance without a booking. Customers from Viajes El Corte Inglés need a booking made through Viajes El Corte Inglés before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Viajes El Corte Inglés. Gift cards bought in Ventrata can't be used on Viajes El Corte Inglés, and Viajes El Corte Inglés can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Viajes El Corte Inglés connection

Delays: availability and prices reach Viajes El Corte Inglés only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Viajes El Corte Inglés can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Viajes El Corte Inglés can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Viajes El Corte Inglés issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Viajes El Corte Inglés can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Viajes El Corte Inglés.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Viajes El Corte Inglés, S.A.

Calle Hermosilla, 112

28009 Madrid, Spain

viajeselcorteingles.es

Ventrata Partner ID: 01aedf34-6f83-497a-8f8d-d62a90d41c01

Globick

Calle Numancia, 73, 5C

08029 Barcelona, Spain

globick.com

Ventrata Partner ID: 0ed2e173-4b56-4ab7-9050-2b8cbe55cab9

Viajes El Corte Inglés: Reseller Connection