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Zürich Tourism Reseller Connection

How to connect your Ventrata products to listings on Zürich Tourism and sync availability, pricing, bookings & more.

Zürich Tourism is the official destination management organization for Zürich, promoting the city to leisure, business, and events travellers and selling tickets through booking channels powered by Holidu Smart Destination, formerly TOMAS. The connection pushes live availability, pricing, and capacity to Zürich Tourism and returns bookings, changes, and cancellations directly into Ventrata.

This connection enables you to sell your products on Zürich Tourism by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your Zürich Tourism products with Ventrata.

  • Receive bookings, updates, and cancellations from Zürich Tourism to Ventrata.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Prerequisites:

Before connecting to the Zürich Tourism API, ensure you have:

  • A commercial agreement with Zürich Tourism for them to sell your products.

  • Zürich Tourism created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.

  1. In the Ventrata Dashboard, go to Connections > Connections.

  2. Press the + New Connection button.

  3. Select 'Zürich Tourism' from the list of partners.

  4. Press the + New Connection button.

    Select Zürich Tourism
    ​

  5. Select 'Zürich Tourism' from the list of your resellers (must be created before creating a connection).

    The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.

    Select Zürich Tourism Reseller

  6. (Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Zürich Tourism connections and would like to differentiate between them more easily in the future.

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Zürich Tourism connections linked to one reseller.

  7. Press the Create Octo Connection button.

    Create Octo Connection


Mapping Products

Email the OCTO API key shown on the connection you've created to your Zürich Tourism contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Zürich Tourism team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

OCTO API key

📗 TIP

Zürich Tourism can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.


Troubleshooting

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Zürich Tourism.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.


Partner Information

Expand to reveal partner address and website information.

Gessnerallee 3,

CH-8001 Zurich,

Switzerland


​​Ventrata Partner ID: 6c400e45-18a2-4fcf-b311-87b6a77a86ad

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