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My Hotel Tickets Reseller Connection

How to connect your Ventrata products to listings on My Hotel Tickets and sync availability, pricing, bookings & more.

My Hotel Tickets is a closed distribution platform that lets hotels offer guests discounted tickets for attractions, experiences, transport, and activities, accessed through hotel-issued QR codes so rates stay off public channels. The connection pushes live availability, pricing, and capacity to My Hotel Tickets and returns bookings, changes, and cancellations directly into Ventrata.

This connection enables you to sell your products on My Hotel Tickets by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your My Hotel Tickets products with Ventrata.

  • Receive bookings, updates, and cancellations from My Hotel Tickets to Ventrata.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Prerequisites:

Before connecting to the My Hotel Tickets API, ensure you have:

  • A commercial agreement with My Hotel Tickets for them to sell your products.

  • My Hotel Tickets created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.

  1. In the Ventrata Dashboard, go to Connections > Connections.

  2. Press the + New Connection button.

  3. Select 'My Hotel Tickets' from the list of partners.

  4. Press the + New Connection button.

    Select My Hotel Tickets
    ​

  5. Select 'My Hotel Tickets' from the list of your resellers (must be created before creating a connection).

    The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.

    Select My Hotel Tickets Reseller

  6. (Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple My Hotel Tickets connections and would like to differentiate between them more easily in the future.

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple My Hotel Tickets connections linked to one reseller.

  7. Press the Create Octo Connection button.

    Create Octo Connection


Mapping Products

Email the OCTO API key shown on the connection you've created to your My Hotel Tickets contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the My Hotel Tickets team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

OCTO API key

📗 TIP

My Hotel Tickets can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.


Troubleshooting

My Ventrata products are using Booking Size fares, and pricing is not working correctly on My Hotel Tickets.

After every fare change, update the product mapping to ensure My Hotel Tickets tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.


Partner Information

Expand to reveal partner address and website information

Frans Halsstraat 39
1072 BL Amsterdam
Netherlands


​​Ventrata Partner ID: d7c0b35f-2c3f-4cf7-bd1a-ee0421ad4693

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