Techno Heaven is an Indian travel technology company with offices in Gujarat and Dubai, building booking engines, B2B portals and reservation systems for destination management companies, tour operators, online travel agencies and travel agencies, with a client base mainly in India, the Gulf and Southeast Asia. For operators, it brings the agencies and DMCs running on its platforms as buyers, trade demand from Indian and Gulf outbound travelers booking activities, transfers and sightseeing as part of packaged holidays, sourced through its marketplace of more than 450 suppliers. It markets its products as AI-assisted.

Connecting Techno Heaven to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Techno Heaven, visit www.technoheaven.com.

Primary website	www.technoheaven.com
Tags	B2B Marketplace
Destination markets	🌎 Global
Source markets	🌎 Global
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Developed by	Techno Heaven (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Techno Heaven without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Techno Heaven checks your live availability in Ventrata.
Pricing Sync – Techno Heaven gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Techno Heaven are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Techno Heaven Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Techno Heaven for them to sell your products. To inquire about partnering with them, contact them via www.technoheaven.com.
You must have Techno Heaven created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Techno Heaven from the list of partners.
Select Techno Heaven Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Techno Heaven connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Techno Heaven

Securely share the OCTO API key shown on the connection you've created with your Techno Heaven contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Techno Heaven team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Techno Heaven can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Techno Heaven Connection

Allow or disallow products: limit which destinations, products and options Techno Heaven can access. See how to allow or disallow products.
Rename the connection to tell several Techno Heaven connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Techno Heaven connection works: which Ventrata OCTO API calls Techno Heaven makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Techno Heaven pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Techno Heaven, so anything you change in Ventrata reaches Techno Heaven the next time it checks.

Product Mapping	❌	You can't map products from Ventrata. Techno Heaven maps them on its side, through your account manager or Techno Heaven's portal. This works as follows: Get Products (`GET /products`) – when Techno Heaven sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Techno Heaven re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Techno Heaven's side – Techno Heaven links each Ventrata option and unit to its own listing and ticket types. Your Techno Heaven account manager does this for you, or you do it in Techno Heaven's own portal if Techno Heaven offers one. You only share the connection's API key. What this means for you: Techno Heaven can only sell what it has mapped. When you add a product, option or unit in Ventrata, Techno Heaven may see it on its next refresh, but it won't sell it until it's mapped. So tell your Techno Heaven account manager whenever you add one.
Content Sync	❌	Techno Heaven doesn't read your product content from Ventrata. Techno Heaven uses the descriptions, images and other content set up on its own side, so update your content with Techno Heaven directly.
Availability Sync	✅	Techno Heaven checks your live availability in Ventrata. Ventrata doesn't push availability changes to Techno Heaven. This works as follows: Availability Check (`POST /availability`) – Techno Heaven sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Techno Heaven needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Techno Heaven can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. What this means for you: when you close a date, change capacity or sell out in Ventrata, Techno Heaven shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.
Pricing Sync	✅	Your prices come back with every availability check, once Techno Heaven asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Techno Heaven asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Techno Heaven, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Techno Heaven also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Techno Heaven to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Techno Heaven's portal. Otherwise it may be off, and Techno Heaven won't receive your Ventrata prices.
Promotions Sync	❌	Your Ventrata promotions don't apply on Techno Heaven. Prices on Techno Heaven don't include promotions you create in Ventrata. Set up any promotions with Techno Heaven directly.
Bookings Sync	✅	Bookings and cancellations made on Techno Heaven are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Techno Heaven, Techno Heaven sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Techno Heaven confirms the hold. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Techno Heaven gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Techno Heaven never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Techno Heaven, Techno Heaven cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Techno Heaven has to contact you. Change: Booking Update (`PATCH /bookings/{uuid}`) – lets Techno Heaven change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead. ‼️ IMPORTANT – Bookings sync one way, from Techno Heaven to Ventrata. If you cancel, change or rebook a booking from Techno Heaven in Ventrata, for example in the Dashboard, Techno Heaven isn't notified. Contact Techno Heaven so the booking is cancelled or changed on their side too, or ask the customer to cancel through Techno Heaven.
Pickups/Dropoff Sync	❌	Techno Heaven doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Techno Heaven how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Techno Heaven doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Techno Heaven how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Techno Heaven. Customers can only book your main products and options on Techno Heaven. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Techno Heaven. Ventrata doesn't notify Techno Heaven when a ticket is scanned or redeemed. Techno Heaven only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Techno Heaven pass holders can't be scanned at your entrance without a booking. Customers from Techno Heaven need a booking made through Techno Heaven before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Techno Heaven. Gift cards bought in Ventrata can't be used on Techno Heaven, and Techno Heaven can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Techno Heaven connection

Delays: availability and prices reach Techno Heaven only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Techno Heaven can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Techno Heaven can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Techno Heaven issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Techno Heaven can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Techno Heaven.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Techno Heaven

Sandhya Wad, Near Jay Khammadev Temple, Bilimora Chikhli Road, Nandarkha, Bilimora

Gujarat 396325, India

technoheaven.com

Ventrata Partner ID: 3ba86be0-79e8-46de-a15c-d31565be0804

Techno Heaven: Reseller Connection