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Inntopia Connection

Connect Inntopia to Ventrata through two products: Commerce sells your activities in its resort cart, Marketing Cloud reads data into its CRM.

Inntopia

 

Inntopia is a commerce and marketing platform for mountain and resort destinations. Based in Stowe, Vermont and part of Outside Inc., it serves ski resorts, golf and beach properties, waterparks and destination organisations, mostly in North America, who typically run several separate systems for lodging, lift tickets, activities and dining.

 

Inntopia has two connections in Ventrata. Each has its own setup and its own API key.

 

To learn more about Inntopia, visit corp.inntopia.com.

 

Primary website

Tags

Custom Checkout · CRM

 

‼️ IMPORTANT

The two connections are not interchangeable. A business using both needs one of each.

 

The two Inntopia connections

Inntopia Commerce is a one-cart booking engine. Guests book lodging, lift tickets, activities, dining and spa from separate underlying systems in a single transaction. This connection puts your Ventrata products into that cart, so a resort can sell your activities and attractions in the same purchase as a stay. It's a checkout-mode connection: content, availability, pricing, bookings and ticket issuance all flow through Ventrata, and payment is settled on the Inntopia side and recorded against the booking as an external payment. Setup requires a dedicated Checkout as well as the connection.

 

Inntopia Marketing Cloud is a CRM and customer data platform. It merges guest records from a resort's separate lodging, ticketing, point-of-sale and booking systems into a single guest profile, then runs segmentation, campaign automation and revenue attribution against it. It's a read-only dashboard-mode connection: Inntopia reads your product and booking data, including customer identifiable information, so that activity purchases can be matched to the same guest as their lodging stay. Nothing is sold, no bookings are created or changed, and no Checkout is required.

 

 

Partner Information

Sterling Valley Systems, Inc. d/b/a Inntopia

580 Mountain Road, Lower Level, Stowe, Vermont 05672, United States. Parent company: Outside Interactive, Inc.

 

Ventrata Partner ID: 01a038e3-fee4-7de9-8dc0-031c7fa1bfb2

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