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How to Link Twilio with Ventrata
How to Link Twilio with Ventrata

Twilio is a cloud-based programmable communications tool that Ventrata utilises for sending and receiving text and WhatsApp messages.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over a week ago

Since your Twilio account and the Ventrata dashboard are separate entities, they need a way to communicate. The below steps detail how to create this connection.

Prerequisites:

  1. In your Twilio console, go to Account > API Keys & Tokens.

    API Keys & Tokens

  2. At the bottom of the page, you will find your Auth Tokens - Account SID and Auth token.

    Auth Tokens


    πŸ“— TIP

    Keep this window open throughout the connection setup.


    πŸ“’ NOTE

    Notice that there are two sets of credentials - live and test. Use live credentials in Ventrata.


  3. In your Ventrata dashboard, go to Products > Campaigns.

  4. Press the Campaign Managers button.

    Products - Campaigns

  5. In the dialog window, press the ** + New Campaign Manager** button.

  6. Select Twilio.

    New Campaign Manager

  7. Enter the name of the campaign manger.

    Name

  8. Enter your Account SID and Auth Token in the corresponding fields of the Ventrata campaign manager form.


    Twilio Auth-Tokens

    Auth Tokens


    Ventrata Account SID & Auth Token

    Ventrata - Account SID & Auth Token


    πŸ“— TIP

    To reveal your Auth token, press the eye icon on left.


  9. In your Twilio console, go to the Develop tab.

  10. Select Messaging > Services.

    Messaging - Services

  11. Next to the name of your Messaging Service, a SID beginning with β€˜MG’ followed by an alphanumeric string is displayed.

  12. Copy the Messaging Service SID and paste it into the corresponding field of the Ventrata campaign manager form.


    Twilio Messaging Service SID

    Messaging Service SID


    Ventrata Messaging Service SID

    Ventrata - Messaging Service SID


  13. Press the Create Campaign Manager button.

    Create Campaign Manager

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