Ocio Business is a Barcelona-based online travel agency (OTA) for tours, attractions and excursions, founded in 2014 and selling guaranteed skip-the-line tickets through several consumer-facing sales channels across Spain. For operators, it brings Spanish domestic and inbound leisure visitors buying attraction admission and short excursions around Barcelona and other Spanish cities, a single-country channel for the Spanish leisure market.

Connecting Ocio Business to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Ocio Business, visit ociobusiness.es.

Primary website	ociobusiness.es
Tags	OTA · Tours & Activities OTA
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Skip-the-line tickets for the Spanish leisure market
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$100k+
Ventrata Booked Suppliers (last 12 months)	5+
Developed by	Ocio Business (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Ocio Business without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Ocio Business checks your live availability in Ventrata.
Pricing Sync – Ocio Business gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Ocio Business are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Ocio Business Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Ocio Business for them to sell your products. To inquire about partnering with them, contact them via ociobusiness.es.
You must have Ocio Business created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Ocio Business from the list of partners.
Select Ocio Business Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Ocio Business connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Ocio Business

Securely share the OCTO API key shown on the connection you've created with your Ocio Business contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Ocio Business team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Ocio Business can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Ocio Business Connection

Allow or disallow products: limit which destinations, products and options Ocio Business can access. See how to allow or disallow products.
Rename the connection to tell several Ocio Business connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Ocio Business connection works: which Ventrata OCTO API calls Ocio Business makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Ocio Business pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Ocio Business, so anything you change in Ventrata reaches Ocio Business the next time it checks.

Timings are typical for Ocio Business and rounded, and they can change if Ocio Business changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Ocio Business maps them on its side, through your account manager or Ocio Business's portal. This works as follows: Get Products (`GET /products`) – when Ocio Business sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Ocio Business re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Ocio Business's side – Ocio Business links each Ventrata option and unit to its own listing and ticket types. Your Ocio Business account manager does this for you, or you do it in Ocio Business's own portal if Ocio Business offers one. You only share the connection's API key. Typically with Ocio Business: It re-reads each product about every 30 minutes. What this means for you: Ocio Business can only sell what it has mapped. When you add a product, option or unit in Ventrata, Ocio Business may see it on its next refresh, but it won't sell it until it's mapped. So tell your Ocio Business account manager whenever you add one.
Content Sync	✅ / ❌	Ocio Business can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Ocio Business adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Ocio Business on its next product refresh. Typically with Ocio Business: Ocio Business requests `octo/content`.
Availability Sync	✅	Ocio Business checks your live availability in Ventrata. Ventrata doesn't push availability changes to Ocio Business. This works as follows: Availability Check (`POST /availability`) – Ocio Business sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Ocio Business needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Availability Calendar Batch (`POST /availability/calendar/batch`) – the calendar for many products in one request, designed for background syncs. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Ocio Business can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Ocio Business: Availability Check: Ocio Business checks your products throughout the day, usually starting tomorrow and covering a single day per request, looks up to about 8 months ahead and re-checks the same product and dates about every 2 hours. Availability Calendar: Ocio Business checks your products around the clock, usually starting 16 days ahead and covering 30 days per request, looks up to about 8 months ahead and re-checks the same product and dates every few minutes. Availability Calendar Batch: Ocio Business checks your products around the clock, usually starting 31 days ahead and covering 31 days per request, looks up to about 4 months ahead and re-checks the same product and dates every few minutes. Checks are spread evenly around the clock, which points to a scheduled background sync rather than live customer searches. What this means for you: when you close a date, change capacity or sell out in Ventrata, Ocio Business shows it after its next check. For dates it checks regularly, that's within a few minutes. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Ocio Business asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Ocio Business asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Ocio Business, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Ocio Business also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Ocio Business: Ocio Business requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Ocio Business doesn't send the number of people per unit type, so prices come back per person, and group pricing such as Booking Size fares may not show correctly on Ocio Business. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Ocio Business to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Ocio Business's portal. Otherwise it may be off, and Ocio Business won't receive your Ventrata prices. 📗 TIP – If prices on Ocio Business look wrong, check the Ocio Business reseller's pricing in Ventrata first: that's what Ocio Business reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Ocio Business. Prices on Ocio Business don't include promotions you create in Ventrata. Set up any promotions with Ocio Business directly.
Bookings Sync	✅	Bookings and cancellations made on Ocio Business are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Ocio Business, Ocio Business sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Ocio Business confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Ocio Business gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Ocio Business never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Ocio Business, Ocio Business cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Ocio Business has to contact you. Change: Ocio Business doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Ocio Business: Ocio Business doesn't set a hold time, so the default hold time applies. A typical Ocio Business booking is for about 2 people. It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire. Ocio Business also checks the bookings it has made, with Get Booking (`GET /bookings/{uuid}`) about every 30 minutes, for example to reconcile its records. ‼️ IMPORTANT – Bookings sync one way, from Ocio Business to Ventrata. If you cancel, change or rebook a booking from Ocio Business in Ventrata, for example in the Dashboard, Ocio Business isn't notified. Contact Ocio Business so the booking is cancelled or changed on their side too, or ask the customer to cancel through Ocio Business.
Pickups/Dropoff Sync	❌	Ocio Business doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Ocio Business how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Ocio Business doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Ocio Business how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Ocio Business. Customers can only book your main products and options on Ocio Business. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Ocio Business. Ventrata doesn't notify Ocio Business when a ticket is scanned or redeemed. Ocio Business only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Ocio Business pass holders can't be scanned at your entrance without a booking. Customers from Ocio Business need a booking made through Ocio Business before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Ocio Business. Gift cards bought in Ventrata can't be used on Ocio Business, and Ocio Business can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Ocio Business connection

Delays: availability and prices reach Ocio Business only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Ocio Business can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Ocio Business can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Ocio Business issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Ocio Business can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Ocio Business.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Ocio y Tickets, S.L.

Calle Aragón 52, entresuelo 3ª

08015 Barcelona, Spain

ociobusiness.es

Ventrata Partner ID: 4e8d5544-f50d-43fe-8350-517deb1ab317

Ocio Business: Reseller Connection