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Ireland Wild Escapes: Reseller Connection

Connect Ireland Wild Escapes to Ventrata to sync availability and prices and receive bookings instantly.

Ireland Wild Escapes logo

 

Ireland Wild Escapes is a local travel company for Ireland, packaging and customizing outdoor, cultural and heritage experiences: guided walks, cycling, angling, food trails, conservation experiences and adventure activities. It covers the Wild Atlantic Way, Ireland's Ancient East, the Hidden Heartlands, Dublin and the Causeway Coast. For operators, it brings leisure travelers and small groups planning an Ireland trip around activities, who book packaged or bespoke itineraries ahead of travel, with gift cards adding a second route to the same experiences.

 

Connecting Ireland Wild Escapes to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

 

To learn more about partnering with Ireland Wild Escapes, visit irelandwildescapes.ie.

 

Primary website

Tags

Adventure & Outdoor

Destination markets

🇮🇪 Ireland

Source markets

🌎 Global

Specialties

Packaged and bespoke outdoor and heritage itineraries

Connection features

Availability Sync · Pricing Sync · Bookings Sync

Ventrata Booked GMV (last 12 months)

US$10k+

Developed by

Ireland Wild Escapes (using Ventrata's OCTO API)

 

This reseller connection lets you sell your products through Ireland Wild Escapes without managing availability, pricing and bookings by hand. Features of this connection include:

  • Availability Sync – Ireland Wild Escapes checks your live availability in Ventrata.

  • Pricing Sync – Ireland Wild Escapes gets your prices from your reseller pricing in Ventrata.

  • Bookings Sync – bookings, updates and cancellations from Ireland Wild Escapes are created in Ventrata instantly, and customers get Ventrata tickets.

 

Creating the Ireland Wild Escapes Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

  • You must have a commercial agreement with Ireland Wild Escapes for them to sell your products. To inquire about partnering with them, contact them via irelandwildescapes.ie.

  • You must have Ireland Wild Escapes created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

 

  1. In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Ireland Wild Escapes from the list of partners.

  2. Select Ireland Wild Escapes Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.

  3. (Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Ireland Wild Escapes connections and would like to differentiate between them more easily in the future.

  4. Press the Create Octo Connection button.

 

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

 

Mapping Products to Ireland Wild Escapes

Securely share the OCTO API key shown on the connection you've created with your Ireland Wild Escapes contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Ireland Wild Escapes team to complete this.

 

Your Ventrata configuration is complete. You do not need to take any further steps.

 

📗 TIP

Ireland Wild Escapes can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

 

 

Managing the Ireland Wild Escapes Connection

  • Allow or disallow products: limit which destinations, products and options Ireland Wild Escapes can access. See how to allow or disallow products.

  • Rename the connection to tell several Ireland Wild Escapes connections apart.

 

Connection Features Detailed

This section is for anyone who wants to know exactly how the Ireland Wild Escapes connection works: which Ventrata OCTO API calls Ireland Wild Escapes makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

 

In short: Ireland Wild Escapes pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Ireland Wild Escapes, so anything you change in Ventrata reaches Ireland Wild Escapes the next time it checks.

 

Timings are typical for Ireland Wild Escapes and rounded, and they can change if Ireland Wild Escapes changes how it syncs.

 

Product Mapping

❌

You can't map products from Ventrata. Ireland Wild Escapes maps them on its side, through your account manager or Ireland Wild Escapes's portal.

This works as follows:

  • Get Products (GET /products) – when Ireland Wild Escapes sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child).

  • Get Product (GET /products/{productId}) – Ireland Wild Escapes re-reads a single product to pick up changes to its options, units, booking cutoffs and settings.

  • Mapping on Ireland Wild Escapes's side – Ireland Wild Escapes links each Ventrata option and unit to its own listing and ticket types. Your Ireland Wild Escapes account manager does this for you, or you do it in Ireland Wild Escapes's own portal if Ireland Wild Escapes offers one. You only share the connection's API key.

 

Typically with Ireland Wild Escapes:

  • It re-reads each product about every 18 hours.

 

What this means for you: Ireland Wild Escapes can only sell what it has mapped. When you add a product, option or unit in Ventrata, Ireland Wild Escapes may see it on its next refresh, but it won't sell it until it's mapped. So tell your Ireland Wild Escapes account manager whenever you add one.

Content Sync

✅ / ❌

Ireland Wild Escapes can read your product content, such as descriptions and images, from Ventrata.

This works as follows:

  • octo/content capability – when Ireland Wild Escapes adds it to the Octo-Capabilities header, Get Products (GET /products) and Get Product (GET /products/{productId}) also return your product content, such as descriptions, highlights, inclusions and images.

  • Content changes in Ventrata reach Ireland Wild Escapes on its next product refresh.

 

Typically with Ireland Wild Escapes:

  • Ireland Wild Escapes requests octo/content.

Availability Sync

✅

Ireland Wild Escapes checks your live availability in Ventrata. Ventrata doesn't push availability changes to Ireland Wild Escapes.

This works as follows:

  • Availability Check (POST /availability) – Ireland Wild Escapes sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (AVAILABLE, LIMITED, SOLD_OUT, CLOSED or FREESALE), the remaining vacancies, the booking cutoff and an availabilityId, which Ireland Wild Escapes needs to book that slot.

  • Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Ireland Wild Escapes can't overbook a slot that has just sold out, even if its stored availability is slightly out of date.

 

Typically with Ireland Wild Escapes:

  • Availability Check: Ireland Wild Escapes checks your products throughout the day, usually starting 2 days ahead and covering 10 days per request, looks up to about a year ahead and re-checks the same product and dates about every 10 hours.

  • Checks are spread through the day with no strong peak, which suggests a mix of scheduled syncs and live customer searches.

 

What this means for you: when you close a date, change capacity or sell out in Ventrata, Ireland Wild Escapes shows it after its next check. For dates it checks regularly, that's within about 10 hours. Dates further ahead are usually checked less often.

Pricing Sync

✅

Your prices come back with every availability check, once Ireland Wild Escapes asks for them with the octo/pricing capability.

This works as follows:

  • octo/pricing capability – Ireland Wild Escapes asks for prices by adding octo/pricing to the Octo-Capabilities header of its requests. Without it, Ventrata sends availability with no prices at all.

  • Availability Check (POST /availability) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Ireland Wild Escapes, both from the reseller's pricing in Ventrata (retail and wholesale/commission).

  • Group prices – when Ireland Wild Escapes also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing.

  • Booking Reservation (POST /bookings) and Booking Confirmation (POST /bookings/{uuid}/confirm) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at.

 

Typically with Ireland Wild Escapes:

  • Ireland Wild Escapes requests octo/pricing on all of its availability checks, so it sells at your Ventrata prices.

  • Ireland Wild Escapes doesn't send the number of people per unit type, so prices come back per person, and group pricing such as Booking Size fares may not show correctly on Ireland Wild Escapes.

 

‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Ireland Wild Escapes to map your products, ask them to enable pricing (octo/pricing) as well, or switch it on yourself if you map in Ireland Wild Escapes's portal. Otherwise it may be off, and Ireland Wild Escapes won't receive your Ventrata prices.

📗 TIP – If prices on Ireland Wild Escapes look wrong, check the Ireland Wild Escapes reseller's pricing in Ventrata first: that's what Ireland Wild Escapes reads.

Promotions Sync

❌

Your Ventrata promotions don't apply on Ireland Wild Escapes.

Prices on Ireland Wild Escapes don't include promotions you create in Ventrata. Set up any promotions with Ireland Wild Escapes directly.

Bookings Sync

✅

Bookings and cancellations made on Ireland Wild Escapes are created in Ventrata instantly, and customers get Ventrata tickets.

This works as follows:

  1. Hold: Booking Reservation (POST /bookings) – when a customer starts checkout on Ireland Wild Escapes, Ireland Wild Escapes sends the product, option, chosen slot (availabilityId) and one unit item per person. Ventrata checks capacity again and creates an ON_HOLD booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold.

  2. Confirm: Booking Confirmation (POST /bookings/{uuid}/confirm) – once payment goes through, Ireland Wild Escapes confirms the hold, with its own booking reference and the customer's contact details. The booking becomes CONFIRMED in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Ireland Wild Escapes gives these to the customer, who shows them at your entrance like any Ventrata ticket.

  3. Expire: if the customer doesn't finish paying, Ireland Wild Escapes never confirms, and the hold expires on its own and frees the places.

  4. Cancel: Booking Cancellation (POST /bookings/{uuid}/cancel) – when a customer cancels on Ireland Wild Escapes, Ireland Wild Escapes cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Ireland Wild Escapes has to contact you.

  5. Change: Ireland Wild Escapes doesn't use Booking Update (PATCH /bookings/{uuid}), so a change most likely reaches Ventrata as a cancellation plus a new booking.

 

Typically with Ireland Wild Escapes:

  • Ireland Wild Escapes doesn't set a hold time, so the default hold time applies.

  • A typical Ireland Wild Escapes booking is for about 2 people.

  • It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire.

 

‼️ IMPORTANT – Bookings sync one way, from Ireland Wild Escapes to Ventrata. If you cancel, change or rebook a booking from Ireland Wild Escapes in Ventrata, for example in the Dashboard, Ireland Wild Escapes isn't notified. Contact Ireland Wild Escapes so the booking is cancelled or changed on their side too, or ask the customer to cancel through Ireland Wild Escapes.

Pickups/Dropoff Sync

❌

Ireland Wild Escapes doesn't send pickup or drop-off details with its bookings.

If your products include pickups, check with Ireland Wild Escapes how it collects pickup details, or arrange them with the customer.

Custom Questions Sync

❌

Ireland Wild Escapes doesn't send answers to your booking questions.

If you rely on booking questions, for example names or dietary needs, check with Ireland Wild Escapes how it collects that information.

Extras Sync

❌

Extras and add-ons can't be booked through Ireland Wild Escapes.

Customers can only book your main products and options on Ireland Wild Escapes. Sell extras separately, for example on arrival.

Redemption Sync

❌

Redemptions aren't reported to Ireland Wild Escapes.

Ventrata doesn't notify Ireland Wild Escapes when a ticket is scanned or redeemed. Ireland Wild Escapes only sees a redemption if it reads the booking back from Ventrata.

Pass Walkup Scanning Sync

❌

Ireland Wild Escapes pass holders can't be scanned at your entrance without a booking.

Customers from Ireland Wild Escapes need a booking made through Ireland Wild Escapes before they visit.

Gift Card Sync

❌

Ventrata gift cards can't be sold or redeemed through Ireland Wild Escapes.

Gift cards bought in Ventrata can't be used on Ireland Wild Escapes, and Ireland Wild Escapes can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

 

Good to know: limits and details of the Ireland Wild Escapes connection

  • Delays: availability and prices reach Ireland Wild Escapes only when it checks, so there's always a short delay after you change something in Ventrata.

  • Cancellation cutoff: Ireland Wild Escapes can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.

  • What Ireland Wild Escapes can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.

  • Tickets: Ireland Wild Escapes issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.

  • Test bookings: Ireland Wild Escapes can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

 

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Ireland Wild Escapes.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

 

 

Partner Information

Ireland Wild Escapes

 

Ventrata Partner ID: 474dfa0c-8dc8-4f3f-8fb0-c7343105348a

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