Sesame Unlimited is a membership club selling discounted access to attractions, museums, theaters, tours and sporting events, with more than 2,000 experiences across 157 cities. For operators, it brings value-seeking subscribers concentrated in United States markets such as New York, Las Vegas, Orlando and Miami plus European capitals, members planning city visits around the discounts their membership already covers.

Connecting Sesame Unlimited to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. This connection is developed and managed by Mission Communications. Sesame Unlimited runs on Mission Communications, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with Sesame Unlimited, visit sesameunlimited.com.

Primary website	sesameunlimited.com
Tags	OTA · Tours & Activities OTA · Deals & Corporate Benefits
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Discount membership for city attractions and shows
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$100k+
Ventrata Booked Suppliers (last 12 months)	5+
Developed by	Mission Communications (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Sesame Unlimited without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Sesame Unlimited checks your live availability in Ventrata.
Pricing Sync – Sesame Unlimited gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Sesame Unlimited are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Sesame Unlimited Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Sesame Unlimited for them to sell your products. To inquire about partnering with them, contact them via sesameunlimited.com.
You must have Sesame Unlimited created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Sesame Unlimited (powered by Mission Communications) from the list of partners.
Select Sesame Unlimited Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Sesame Unlimited connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Sesame Unlimited

Securely share the OCTO API key shown on the connection you've created with your Sesame Unlimited contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Sesame Unlimited team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Sesame Unlimited can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Sesame Unlimited Connection

Allow or disallow products: limit which destinations, products and options Sesame Unlimited can access. See how to allow or disallow products.
Rename the connection to tell several Sesame Unlimited connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Sesame Unlimited connection works: which Ventrata OCTO API calls Sesame Unlimited makes (through Mission Communications's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Sesame Unlimited pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Sesame Unlimited, so anything you change in Ventrata reaches Sesame Unlimited the next time it checks.

Timings are typical for Sesame Unlimited and rounded, and they can change if Sesame Unlimited changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Sesame Unlimited maps them on its side, through your account manager or Sesame Unlimited's portal. This works as follows: Get Products (`GET /products`) – when Sesame Unlimited sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Sesame Unlimited re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Sesame Unlimited's side – Sesame Unlimited links each Ventrata option and unit to its own listing and ticket types. Your Sesame Unlimited account manager does this for you, or you do it in Sesame Unlimited's own portal if Sesame Unlimited offers one. You only share the connection's API key. What this means for you: Sesame Unlimited can only sell what it has mapped. When you add a product, option or unit in Ventrata, Sesame Unlimited may see it on its next refresh, but it won't sell it until it's mapped. So tell your Sesame Unlimited account manager whenever you add one.
Content Sync	❌	Sesame Unlimited doesn't read your product content from Ventrata. Sesame Unlimited uses the descriptions, images and other content set up on its own side, so update your content with Sesame Unlimited directly.
Availability Sync	✅	Sesame Unlimited checks your live availability in Ventrata. Ventrata doesn't push availability changes to Sesame Unlimited. This works as follows: Availability Check (`POST /availability`) – Sesame Unlimited sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Sesame Unlimited needs to book that slot. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Sesame Unlimited can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Sesame Unlimited: Availability Check: Sesame Unlimited checks your products throughout the day and re-checks the same product and dates about every 2 hours. What this means for you: when you close a date, change capacity or sell out in Ventrata, Sesame Unlimited shows it after its next check. For dates it checks regularly, that's within about 2 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Sesame Unlimited asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Sesame Unlimited asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Sesame Unlimited, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Sesame Unlimited also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Sesame Unlimited: Sesame Unlimited requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Sesame Unlimited doesn't send the number of people per unit type, so prices come back per person, and group pricing such as Booking Size fares may not show correctly on Sesame Unlimited. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Sesame Unlimited to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Sesame Unlimited's portal. Otherwise it may be off, and Sesame Unlimited won't receive your Ventrata prices. 📗 TIP – If prices on Sesame Unlimited look wrong, check the Sesame Unlimited reseller's pricing in Ventrata first: that's what Sesame Unlimited reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Sesame Unlimited. Prices on Sesame Unlimited don't include promotions you create in Ventrata. Set up any promotions with Sesame Unlimited directly.
Bookings Sync	✅	Bookings and cancellations made on Sesame Unlimited are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Sesame Unlimited, Sesame Unlimited sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Sesame Unlimited confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Sesame Unlimited gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Sesame Unlimited never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Sesame Unlimited, Sesame Unlimited cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Sesame Unlimited has to contact you. Change: Sesame Unlimited doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Sesame Unlimited: Sesame Unlimited doesn't set a hold time, so the default hold time applies. A typical Sesame Unlimited booking is for about 1 person. Sesame Unlimited also checks the bookings it has made, with Get Booking (`GET /bookings/{uuid}`) about once a day, for example to reconcile its records. ‼️ IMPORTANT – Bookings sync one way, from Sesame Unlimited to Ventrata. If you cancel, change or rebook a booking from Sesame Unlimited in Ventrata, for example in the Dashboard, Sesame Unlimited isn't notified. Contact Sesame Unlimited so the booking is cancelled or changed on their side too, or ask the customer to cancel through Sesame Unlimited.
Pickups/Dropoff Sync	❌	Sesame Unlimited doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Sesame Unlimited how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Sesame Unlimited doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Sesame Unlimited how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Sesame Unlimited. Customers can only book your main products and options on Sesame Unlimited. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Sesame Unlimited. Ventrata doesn't notify Sesame Unlimited when a ticket is scanned or redeemed. Sesame Unlimited only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Sesame Unlimited pass holders can't be scanned at your entrance without a booking. Customers from Sesame Unlimited need a booking made through Sesame Unlimited before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Sesame Unlimited. Gift cards bought in Ventrata can't be used on Sesame Unlimited, and Sesame Unlimited can't sell Ventrata gift cards.

✅ supported · ❌ not supported

Good to know: limits and details of the Sesame Unlimited connection

Delays: availability and prices reach Sesame Unlimited only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Sesame Unlimited can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Sesame Unlimited can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Sesame Unlimited issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Sesame Unlimited can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Sesame Unlimited.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Sesame Unlimited LLC

200 Hawkins Avenue, Unit 55

Ronkonkoma, NY 11779, United States

sesameunlimited.com

Ventrata Partner ID: e7812d4d-1e15-4552-a0bc-dd065368e07c

Mission Communications

Ventrata Partner ID: d9ef065b-42ae-4c89-849f-66e1374cab4e

Sesame Unlimited: Reseller Connection