Tesco Clubcard is the loyalty program of the Tesco supermarket group in the UK and Ireland, with households collecting points on weekly grocery spend and converting them through its Reward Partners scheme into vouchers worth more than their cash value on days out, attractions and travel. For operators, it brings UK and Irish families whose demand is closed-loop and driven by household shopping rather than trip planning, redeeming vouchers for domestic days out, attractions and travel.

Connecting Tesco Clubcard to Ventrata lets you redeem Tesco Clubcard vouchers at checkout. When a voucher code is entered, Ventrata checks it with Tesco, redeems it and applies its value to the order as a gift card payment.

To learn more about Tesco Clubcard, visit tesco.com.

Primary website	tesco.com
Tags	Offline & Retail Channel · Loyalty & Rewards Channel
Destination markets	🇮🇪 Ireland · 🇬🇧 UK
Source markets	🇮🇪 Ireland · 🇬🇧 UK
Connection features	Gift Card Sync
Developed by	Ventrata (using Tesco Clubcard's API)

This reseller connection lets you accept Tesco Clubcard vouchers as payment for your products. Features of this connection include:

Gift Card Sync – Tesco Clubcard voucher codes are checked and redeemed with Tesco, and their value is applied to the order as a gift card in Ventrata.

Creating the Tesco Clubcard Connection

🔐 Required Role Permissions: See Connections, Modify Connections

Before you begin:

You must have an agreement with Tesco Clubcard to accept its vouchers. To inquire about partnering with them, contact them via tesco.com.
You must have Tesco Clubcard created as a Reseller in Ventrata. The connection requires it.
You must have your Tesco Clubcard credentials: the App Key, App Key Token and Supplier Code that Tesco gives you.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Tesco Clubcard from the list of partners.
Select Tesco Clubcard Reseller from the list of your resellers (must be created before creating a connection).
Enter the TESCO App Key, TESCO App Key Token and TESCO Supplier Code from Tesco.
Select the TESCO Region: the United Kingdom or Ireland.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Tesco Clubcard connections and would like to differentiate between them more easily in the future.
Create the connection.

📒 NOTE – Each connection works for one region. Vouchers redeemed on a UK connection are recorded in GBP, and on an Ireland connection in EUR. If you accept vouchers in both countries, create a connection for each.

Redeeming Tesco Clubcard Vouchers

There's nothing to map. Once the connection is active, a Tesco Clubcard voucher code can be used wherever you accept gift card codes:

In the Ventrata Dashboard, when you take payment for an order.
On Ventrata Terminal.
In your web checkout, if gift card redemption is allowed on the checkout.

Ventrata sends the code to Tesco and redeems it. If Tesco confirms the redemption, Ventrata creates a gift card for the voucher's value and applies it as payment. A code that's already recorded in Ventrata is found again rather than redeemed twice.

📗 TIP

If you cancel a Tesco Clubcard gift card in Ventrata, Ventrata un-redeems the voucher with Tesco.

Managing the Tesco Clubcard Connection

Replace the credentials on the connection if Tesco issues new ones.
Rename the connection to tell several Tesco Clubcard connections apart, for example one per region.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Tesco Clubcard connection works. Here Ventrata calls Tesco's Clubcard partner API when a voucher code is entered, and nothing is sold or booked through Tesco Clubcard itself.

In short: customers book and pay in your own sales channels. Tesco Clubcard vouchers are redeemed with Tesco and recorded as gift card payments in Ventrata.

Product Mapping	❌	There's nothing to map. Tesco Clubcard vouchers have a cash value and aren't linked to specific products, so they can pay for any order.
Content Sync	❌	Tesco Clubcard doesn't read your product content from Ventrata. Promote your offer to Tesco Clubcard members with Tesco directly.
Availability Sync	❌	Tesco Clubcard doesn't check your availability. Customers book in your own sales channels, which use your Ventrata availability as usual.
Pricing Sync	❌	Tesco Clubcard doesn't read your prices. Customers pay your usual Ventrata prices, using the voucher's value towards the order.
Promotions Sync	❌	Your Ventrata promotions aren't sent to Tesco Clubcard. Promotions still apply in your own sales channels as usual.
Bookings Sync	❌	Tesco Clubcard doesn't send bookings. Bookings are made in your own sales channels. The voucher only pays for them.
Pickups/Dropoff Sync	❌	Not part of this connection. Pickup and drop-off details are collected in your own sales channels as usual.
Custom Questions Sync	❌	Not part of this connection. Booking questions are answered in your own sales channels as usual.
Extras Sync	❌	Not part of this connection. Extras are sold in your own sales channels as usual.
Redemption Sync	❌	Ticket redemptions aren't reported to Tesco Clubcard. Redeem tickets in Ventrata as usual. Only the voucher itself is redeemed with Tesco.
Pass Walkup Scanning Sync	❌	Not part of this connection. Tesco Clubcard vouchers are entered as a payment code, not scanned at your entrance.
Gift Card Sync	✅	Tesco Clubcard voucher codes are redeemed with Tesco and applied as gift card payments in Ventrata. This works as follows: Redeem: when a voucher code is entered, Ventrata sends it to Tesco to redeem it. If Tesco confirms it's redeemed, Ventrata creates a gift card for the voucher's value, in GBP for the UK or EUR for Ireland, and applies it to the order. Already used: if Tesco doesn't confirm the redemption, the code isn't accepted. Cancel: if the gift card is cancelled in Ventrata, Ventrata un-redeems the voucher with Tesco.

✅ supported · ❌ not supported

Good to know: limits and details of the Tesco Clubcard connection

One region per connection: each connection is set to the UK or Ireland.
Redeemed on entry: the voucher is redeemed with Tesco as soon as its code is accepted.
Gift card codes only: vouchers work wherever you accept gift card codes. In your web checkout, gift card redemption must be allowed.

FAQs

A Tesco Clubcard voucher code isn't accepted.

Check the code with the customer. Ventrata accepts it only if Tesco confirms the redemption, so a code that's already been used or isn't valid is rejected. In your web checkout, also check that gift card redemption is allowed. If the issue persists, contact our Technical Support.

I get an error when I save the connection.

All fields are required. Check the App Key, App Key Token and Supplier Code with Tesco, and make sure the region is the United Kingdom or Ireland. If the issue persists, contact our Technical Support.

📚 More about Ventrata connections

Partner Information

Tesco Clubcard

tesco.com

Ventrata Partner ID: 52804455-4073-4f37-b115-ae509b9a9a6d

Tesco Clubcard: Reseller Connection