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Ticmate Reseller Connection

How to connect your product listings on Ticmate to Ventrata to sync availability, pricing, bookings & more.

Ticmate is a Stockholm-founded ticket agent, trading since 2007, selling attraction admissions, theater, sports, and events through localised country sites in more than a dozen languages, with offices in Berlin, Copenhagen, Stockholm, and New York. It contracts directly with venues. Its value is its reach into Nordic and continental European buyers researching in their own language.

This connection enables you to sell your products on Ticmate by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:

  • Sync availability and pricing for your Ticmate products with Ventrata.

  • Receive bookings, updates, and cancellations from Ticmate to Ventrata.


🔐 Required Role Permissions: See Connections, Modify Connections

Creating Connection

Prerequisites:

Before connecting to the Ticmate API, ensure you have:

  • A commercial agreement with Ticmate for them to sell your products.

  • Ticmate created as a Reseller in Ventrata with retail and wholesale/commission pricing correctly configured.

  1. In the Ventrata Dashboard, go to Connections > Connections.

  2. Press the + New Connection button.

  3. Select 'Ticmate' from the list of partners.

  4. Press the + New Connection button.

    Select Ticmate

  5. Select 'Ticmate' from the list of your resellers (must be created before creating a connection).

    The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.

    Select Ticmate Reseller

  6. (Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Ticmate connections and would like to differentiate between them more easily in the future.

    📗 TIP

    If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Ticmate connections linked to one reseller.

  7. Press the Create Octo Connection button.

    Create Octo Connection


Mapping Products

Email the OCTO API key shown on the connection you've created to your Ticmate contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Ticmate team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

OCTO API key

📗 TIP

Ticmate can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.


Partner Information

Expand to reveal partner address and website information.

Nygränd 10,

111 30 Stockholm,

Sweden

Ventrata Partner ID: 82e1a77e-25c0-4b80-b173-5776243cfe73

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