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VivaWallet: Turn off Rounding Order Totals

Enable Decimal Amount Support in VivaWallet to avoid discrepancies in order totals.

Updated over 11 months ago

The VivaWallet Decimal Amount Support on POS terminals is a setting which, when enabled, allows payment amounts to be provided in decimal format. If disabled, amounts are rounded, which can cause discrepancies between the total processed and the total of the order in Ventrata, potentially leading to Balance Due or Expired orders.


Toggle Decimal Amount Support

  1. Press the hamburger menu in the top-left corner of the screen.

  2. Select System.

  3. Then, select Settings:

  4. Select the Decimal Amount Support option:

  5. Toggle Decimal Amount Support on or off.​


Example

Decimal Amount Support

ON

OFF

Amount Entered

1000

10

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