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Digonex Connection

Connect Digonex to Ventrata to sync your availability and sales to its pricing algorithms and get price recommendations back as Fares.

Digonex

 

Digonex is an Indianapolis dynamic pricing company whose algorithms, designed by its own PhD economists, deliver price recommendations to zoos, aquariums, museums, theme parks and water parks, tours, performing arts venues and sports organizations. They are configured to each client's objectives, constraints and rules. Clients span North America, the UK and Australia, including the Bronx Zoo, Houston Zoo, Mystic Aquarium, the Boston and Chicago symphonies and the Royal Albert Hall.

 

Connecting Digonex to Ventrata syncs your availability and sales data to Digonex and returns its price recommendations to your products by creating Fares. It suits customers who need more advanced dynamic pricing than the built-in Fares functionality, or who already use Digonex.

 

To learn more about Digonex, visit digonex.com.

 

Primary website

Tags

Dynamic Pricing & Revenue Management

Developed by

Digonex (using Ventrata's OCTO API)

 

This app connection links your Ventrata account with Digonex so it can recommend prices from your availability and sales and update them in Ventrata. Features of this connection include:

  • Reads your products and destinations – what you sell and where.

  • Reads availability, pricing and promotions – current at the time it asks.

  • Reads your bookings – including status (redemption) and transaction totals.

  • Updates your prices – by automatically creating Fares in Ventrata.

 

Creating the Digonex Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

 

  1. In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Digonex from the list of partners.

  2. (Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Digonex connections and would like to differentiate between them more easily in the future.

  3. Press the Create Octo Connection button.

 

 

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level to limit what Digonex can access.

 

Sharing Access with Digonex

Securely share the OCTO API key shown on the connection you've created with your Digonex contact so they can complete the setup on their side.

 

Your Ventrata configuration is complete. You can revoke access at any time by deactivating the connection.

 

Managing the Digonex Connection

  • Revoke access by deactivating the connection.

  • Allow or disallow products: limit which destinations, products and options Digonex can access. See how to allow or disallow products.

  • Rename the connection to tell several Digonex connections apart.

 

Connection Features Detailed

This section is for anyone who wants to know exactly how the Digonex connection works: what Digonex does with your Ventrata data, and which Ventrata OCTO API calls it makes.

 

Reads products and destinations

✅

Gets product and destination information.

Digonex retrieves information about products and destinations.

 

This works as follows:

  • Get Product (GET /products/{productId}) – Digonex re-reads a single product to pick up changes.

 

Typically with Digonex: it does this around the clock.

Reads availability, pricing and promotions

✅ / ❌

Gets current availability, pricing and promotions. Digonex doesn't always use this.

Digonex retrieves your current availability, pricing and promotions.

Updates prices

✅

Creates Fares to update pricing.

Digonex updates pricing in Ventrata by automatically creating Fares.

Digonex sends your updated prices or availability to Ventrata through a dedicated update API. Ventrata applies them to your products.

 

Typically with Digonex: it does this from time to time.

 

What this means for you: Price recommendations appear as Fares on your products.

Reads bookings

✅ / ❌

Gets all bookings with status and totals. Digonex doesn't always use this.

Includes status (redemption) and transaction totals.

Creates and changes bookings

❌

Digonex doesn't create or change bookings in Ventrata.

Digonex doesn't make bookings through this connection. Bookings come from your other sales channels.

✅ supported · ✅ / ❌ limited · ❌ not supported

 

FAQs

Digonex cannot see some of my products.

Check which destinations, products and options are allowed on the connection, and confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact Ventrata Technical Support.

 

 

Partner Information

Digonex Technologies, Inc.

133 W. Market St., #216, Indianapolis, IN 46204-2801, United States

 

Ventrata Partner ID: 61dc1473-604e-463a-9363-d038839a8e2f

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