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How to Use Opening Hours

Opening hours determine which of your tours are available. Tours outside opening hours are not shown to customers.

Updated over 2 weeks ago

Create Opening Hours

  1. In your Ventrata dashboard, go to Products > Products.

    Products - Products

    Products

  2. Select an existing product.

  3. Go to the Opening Hours tab.

    Opening Hours

  4. Press the + NEW OPENING HOUR button.

    + New Opening Hour

    New Opening Hour

  5. Deselect days on which your attraction IS NOT open.

  6. Deselect months during which your attraction IS NOT open.
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    Weekdays & Months

    Weekdays & Months


    πŸ“’ NOTE

    Make sure to select at least one weekday and one month. If no weekdays and no months are selected, the product will be unavailable for booking.


  7. Press the + ADD DATE RANGE button to define time periods when your attraction receives customers.

    Date Range

    Start & End Dates


    πŸ“— TIP

    You can create multiple different opening hours throughout the year, accounting for seasonality and public holidays. We also recommend you check out Closures.
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  8. Enter opening ('From') and closing ('To') hours.

    From - To

    From - To Opening Hours

  9. Enter opening hour frequency in minutes, hours or days.
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    Frequency​


    πŸ“’ NOTE
    This information is shared with OTAs via API. Frequency only needs to be entered for individual products sold by OTAs where there are no tour times. The most common case where this is useful are Hop-On, Hop-Off tours.
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  10. Press the Create Opening Hour button.
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    Create Opening Hour

    Create Opening Hour
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