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Availability Management on the Product

Learn how to manage product availability using resources.

Updated today

Product availability is derived from a set of settings. This includes the productโ€™s opening hours, assigned resources or capacity restrictions.

Access Product

  1. In the Ventrata Dashboard, go to Products > Products.

    Products - Product

    Products

  2. Select the desired product.

Assign Resources to the Product

  1. Press the pen and paper icon next to the product name.

    Edit Product Detail

    Edit Product

  2. Scroll to the middle of the product form or simply search for โ€˜Capacityโ€™.

    Capacity

    Capacity

  3. Press the + ADD RESOURCE AND GUIDE ASSIGNMENT button.

  4. Select a resource, a guide and/or a driver (if available) from the new fields from left to right.

    Select Resources

    Add Resource and Guide Assignment


    ๐Ÿ“— TIP

    If no resource group is added to the product, you can assign individual guides or drivers.

    Guide & Driver

    Guide & Driver


  5. Scroll to the bottom of the product form.

  6. Press the Update Product button.

    Update Product

    Update Product


Manage General Product Availability

  1. Select the General Availability tab.

    General Availability

    General Availability

  2. Use the drop-down menu on the vertical and/or horizontal axis to view and manage availability for the selected combination.

    Select Modifiers

    Availability Modifiers


    ๐Ÿ“’ NOTE

    When setting availability on the date level in the calendar, it will override all other availability setting configured in the Ventrata dashboard. Any availability change made for a specific date will take precedence over all other settings.

    Manifest


  3. Press the number (or infinity symbol) in a field to change the capacity setup for that combination.

    Change Capacity

    Capacity

  4. Press the + ADD RESOURCE AND GUIDE ASSIGNMENT button.

    Add Resources

    Add Resource and Guide Assignment

  5. Select a resource, a guide and/or a driver (if available) from the new fields from left to right.

    Select Resources

    Assign Resources


    ๐Ÿ“— TIP

    If no resource group is added to the product, you can assign individual guides or drivers.

    Guide & Driver

    Guide & Driver


  6. If a resource is already available, assign the remaining fields as appropriate.


    ๐Ÿ“’ NOTE

    If two capacity restrictions are given, for example, one on the product and one on the resource, the capacity with the lower value takes over. Make sure to provide only one capacity restriction to avoid issues with availability during bookings.


  7. Press the Save button to save your changes.

    Save

    Save

๐Ÿ“˜ EXAMPLE 1

Select โ€˜Weekdayโ€™ on one axis and โ€˜Monthโ€™ on the other. Select Sunday in January and change the capacity from 47 to 40.

RESULT: The sum of tickets for Sunday bookings throughout January can not exceed 40. Once the capacity is reached, no more bookings for Sunday in January can be made.

Example 1

Limit Availability

๐Ÿ“˜ EXAMPLE 2

Select the โ€˜Dateโ€™ view. You can select specific dates and change capacity and resource allocation for that day, or press the BULK CHANGE button to change product availability changing multiple modifiers at a time. Learn more about Using Bulk Changes.

Bulk Change

๐Ÿ“’ NOTE

Each modifier combination (Weekday-Month, Tour-Month, Source-Weekday, Date) is unique to that pair (in the case of Date it is a month-year pair) and will not be reflected using the other combinations. It is therefore good practice to make as few changes to availability as possible to keep track of your settings.

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