Manifests offer an overview of product and resource availability based on selected criteria. The page takes into account at minimum capacity and resource settings on the product level, available resources assigned to the manifest and bookings.
Depending on your manifest settings, you may first see the availabilities of your product(s) and then resource groups assigned to the manifest.
Product Availability
Go to Calendar > Select your manifest.
Calendar
Review the availability of the product.
Manifest
To view or change availability and resource allocation of a specific tour, select the field at the desired date and tour time intersection in the calendar.
📗 TIP
Resources are automatically assigned if they have been assigned on the product detail page. If you make any changes to these settings, they will be applied to bookings made since the change. Changes are not applied retrospectively.
Review tour bookings and resources.
If there are no resources assigned, press the + ADD RESOURCE AND GUIDE/DRIVER ASSIGNMENT button.
Add Resource and Guide/Driver Assignment
Select a resource, a guide and/or a driver (if available) from the new fields from left to right.
Resources
If ‘Reassign resources’ was allowed on the product, you can change or remove the assigned resources.
Re-Assign Resources
Press the Save button to save your changes.
Save
Allocate Resources to Tickets
You can allocate tickets to specific resources directly on the booking form using manifests.
You can allocate tickets to specific resources directly on the booking form using manifests.
📒 NOTE
For seated resources, make sure the Seat Together option is disabled in the Resource Group settings. Otherwise, tickets will be forced into the same resource and cannot be distributed individually.
Select the appropriate manifest.
Select an availability.
Calendar
Press the Top-level Manifest link from the availability detail.
Manifest Detail
Press the Re-assign Resources link.
Top-Level Manifest
Bookings are grouped under their currently assigned resources.
Re-Assign Resources
Press a booking reference to open the booking detail.
Booking Reference
On the booking detail, press the Make Changes button.
Make Changes
On the booking form, redistribute the tickets across your resources as needed.
Resource Allocation
Finally, press the Update Booking button.
Update Booking
Refresh the manifest to confirm that the changes are reflected.
Reassign Bookings
When allocating bookings to resources that are no longer assigned to an availability, you will notice a warning sign in the manifest, both in the calendar on hover,
When allocating bookings to resources that are no longer assigned to an availability, you will notice a warning sign in the manifest, both in the calendar on hover,
Manifest
and in the manifest detail.
Manifest Detail
Select a manifest from the calendar and press the Top-level Manifest button near the top edge of the manifest to view resources assigned to the availability.
Top-Level Manifest
To correct this,
Select the manifest with the incorrectly assigned resource.
Press the Re-assign Resources button near the top edge of the manifest.
Drag booking(s) from the incorrect assigned resource to one assigned to the availability.
Re-Assign Resources
Resource Capacity
Update the capacity for individual availabilities using the manifest.
Update the capacity for individual availabilities using the manifest.
Go to Calendar > Select your manifest.
Calendar
Review the capacity of each resource.
Manifest
To change the capacity of the resource, press the number at the crossing of the desired date and resource.
Change the number in the ‘Capacity’ field.
Untick the ‘Open’ checkbox if desired.
Add notes (optional).
Press the Save button to save the availability of the resource for the given day.
Update Availability