When dealing with resources with seating, such as a coach or a boat, you might want to have a seating plan ready. Not only will you have a visualised overview of your visitors' seating, but your guests also know their allocated seat at the time of booking.
Create a Seated Resource
Follow the steps below to create a resource in the Dashboard.
Follow the steps below to create a resource in the Dashboard.
In the Ventrata Dashboard, go to Products > Resources.
Resources
Press the + New Resource button.
New Resource
Enter resource name.
Resource Name
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You may include type, reference code, location of the resource or number of available seats to easily differentiate your resources, especially if you are managing a large amount of resources.
Check the 'Multi-destination' box if the resource is shared across multiple destinations.
Check the 'Seating' box.
Multi-Destination & Seating
Check the 'Open' box to keep the resource open for booking.
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If the resource is closed, products with the assigned resource group of the resource will not be bookable.
Enter the capacity of the resource.
Capacity
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If you plan to use resources with your products/options, we recommend setting the capacity on the resource (if applicable) rather than on the products/options.Enter the cost of the resource and select the currency (optional).
Cost & Currency
📒 NOTE
Cost is provided for the tour. For example, a bus with 10 seats costs 200 EUR for a tour. The price of each seat will be then included in the booking, so the price of a booking for 4 persons will be higher by 40 EUR (10 EUR for each of the 4 seats). You may opt to leave the field empty and include the cost of the resource in the price of the product.
Press the Create Resource button.
Create Resource
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To assign a resource to a product, you need to create a resource group. If you need guidance on how to create a resource group, read our article on How to Use Resources and Resource Groups.
Assign Seating One by One
Add seats one by one using the controls in the seat map.
Add seats one by one using the controls in the seat map.
Open a seated resource.
Press the Seating button at the bottom of the resource form.
Seating
Press the '+' icon to create a seat.
Add Seat
Enter seat name (for example, 1A).
Seat Name
Check the 'Prefer odd' box if you wish to seat odd-numbered parties in seats flagged this way.
Prefer Odd
Override row/column position of the seat.
Row & Column
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Seating is viewed from the top-left corner to the bottom-right corner. To specify new seat position use the number of the row and the number of the column.Press the Create Seat button.
Create Seat
This is how your new seat is represented on the seating chart:
Seating Chart
Bulk Add Seats
Automatically create the full seat map by setting the row and column range.
Automatically create the full seat map by setting the row and column range.
Open a seated resource.
Press the Seating button at the bottom of the resource form.
Seating
Press the Bulk Add Seat button.
Bulk Add Seat
Create a map of seats available for booking.
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Enter the row and column numbers where your seats begin in the 'From row' and 'From column' fields. Then enter the row and column numbers where your seats end in the 'To row' and 'To column'.Check 'Prefer odd' box if you wish to seat odd-numbered parties in seats flagged this way.
Press the Create Seats button.
Add Seats
A seating chart may look something like this:
Seating Chart
Prioritise Seat Selection
When a booking is made, seats are automatically from top-left to bottom-right. You can prioritise specific seats to be assigned first.
When a booking is made, seats are automatically from top-left to bottom-right. You can prioritise specific seats to be assigned first.
Open a seated resource.
Press the Seating button at the bottom of the resource form.
Seating
Press the Prioritise Seat Selection button.
Prioritise Seat Selection
Press the three lines next to the seat you wish to prioritise and drag it to the top of the list.
Rearrange Seats
Repeat for all priority seats.
Press the Save button.
Save
Change Seats in Manifest
You can manually change the seating of individual visitors from the manifest.
You can manually change the seating of individual visitors from the manifest.
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If you need guidance on how to create a manifest, read our article How to Create a Manifest.
Go to Calendar > Select manifest.
Calendar
In the column filter of the manifest options, select 'Resource Group'.
Manifest Filter
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This is important because you are about to change the seating on a specific resource with its own seating chart.Press the refresh button.
Refresh View
Select the desired tour date and time.
Manifest
Press the Seat Allocations button of the tour manifest.
Seat Allocations
Press the three lines next to the seat you wish to change and drag it to its new position.
Rearrange Seating
Print Seat Map
Print the resource seat map from the Calendar.
Print the resource seat map from the Calendar.
Go to Calendar > Select manifest.
Calendar
In the column filter of the manifest options, select 'Resource Group'.
Manifest Filter
Press the refresh button.
Refresh View
Select the desired tour date and time.
Manifest
Press the Seat Allocations button of the tour manifest.
Seat Allocations
Select the relevant resource.
Resource Seat Map
Select one of the options:
Print to view and print the full map, including order details
Print Full Map
Print Compact to view and print a simplified view
Print Compact
View Booked Seats
When a product with a seated resource is booked, seats are automatically allocated to the booking based on the criteria you specified earlier.
When a product with a seated resource is booked, seats are automatically allocated to the booking based on the criteria you specified earlier.
You can view the specific seats by selecting the specific booking in Bookings > Bookings.
Booking Level
Seats are visible also from the manifest, where each booking made for that specific tour is shown with the allocated seats.
Seats