This article is a manual on how to update the software on Verifone P400/P400 Plus PINpads.
Prerequisites:
The device is assembled and connected to the network via ethernet cable.
Make sure your device is boarded and assigned to a store in your Adyen Customer Area.
The
Ventrata terminal app is pushed to the device.
Manually Update Configuration
The device downloads configuration changes every 180 minutes and take effect when the device restarts. To update the configuration on your device manually:
Press the number 9 on the numpad, then press the GREEN (O) button to access Settings.
Select Config.
Enter the device passcode and confirm with the Green (O) button.
📒 NOTE
The default passcode is
0856. If this has been changed, please log in to your Adyen Customer Area and go to In-person payments > Terminals. Select your device to view the device details. Go to Passcodes, switch to 'Decrypted' mode and reveal the Admin & Settings passcode.
(click on image to enlarge)
Press the UPDATE button.
The device downloads the updated configuration and then restarts.
Update Device Software
Press the number 9 on the numpad, then press the GREEN (O) button to access Settings.
Select Software.
Enter the device passcode and confirm with the Green (O) button.
📒 NOTE
The default passcode is
0856. If this has been changed, please log in to your Adyen Customer Area and go to In-person payments > Terminals. Select your device to view the device details. Go to Passcodes, switch to 'Decrypted' mode and reveal the Admin & Settings passcode.(click on image to enlarge)
Press the DOWNLOAD button.
If an update is available, the latest software is downloaded and installed. The device can be used immediately.