Your terminal device requires a static IP address that does not change over time, thus ensuring consistent network access.
📗 TIP
We recommend reserving an IP address in advance. Make sure the IP address you choose is:
outside the range of your router's DHCP pool (to prevent conflicts),
not already assigned to another device.
Find IP Settings on Windows
Connect your computer to the same network as your terminal.
Press the Win + R keys to open the Run dialog box.
📗 TIP
You can click the Windows Start menu instead.
Type 'cmd' and press the OK button or the Enter key on your keyboard.
In the Command Prompt window, type
ipconfig/alland press the Enter key.
Note the following information:
Subnet Mask
Default Gateway (Router)
DNS Servers
📗 TIP
You can also use a public DNS server, like Google's
8.8.8.8or8.8.4.4but using it may slow down some processes.
❗️IMPORTANT❗️
DO NOT COPY THE IP ADDRESS FROM YOUR COMPUTER. Using it could cause an IP conflict on the network.
Find IP Settings on mac
Connect your mac to the same network as your terminal.
Open the Apple menu and select ‘System Preferences’ or 'System Settings'.
📗 TIP
You can click the Windows Start menu instead.
Click 'Network' and choose the network you are connected to.
WiFi
Press the Details button.
Then open the TCP/IP tab. You will find the following information:
Subnet Mask
Router
Open the DNS tab to view your DNS server.
Ethernet
All the information is listed directly.
📗 TIP
You can also use a public DNS server, like Google's
8.8.8.8or8.8.4.4but using it may slow down some processes.
❗️IMPORTANT❗️
DO NOT COPY THE IP ADDRESS FROM YOUR COMPUTER. Using it could cause an IP conflict on the network.
📒 NOTE
It is possible that security filters are enabled on your network and these IP settings will not work for your terminal setup. It is recommended to contact your system administrator for more information about possible filters.
🎞️ VIDEO
Watch this video on the IP settings for the Verifone P400: