This article is a manual to assemble and configure most Elo i-Series tablets (10", 15", 22") supported by Ventrata.
Thanks to their versatile uses, Elo device can be used in a variety of settings, including desktop POS systems, customer-facing displays or self-service kiosks. Connectivity options can be further expanded with the addition of an Elo Backpack.
Prerequisites:
Reach out to Ventrata Technical Support or your Customer Success Representative who register your Elo device on EloView and push the appropriate version of the
Ventrata terminal app.
Make sure that the location where the device will be used has internet access.
📗 TIP
All Ventrata-supported Elo devices come with Wi-Fi connectivity. Alternatively, you can connect via Ethernet. Plug the Ethernet cable directly into the tablet's LAN port, or if you are using the Elo Backpack, connect the cable via the backpack.
The device is plugged into a power outlet.
🎞️ VIDEO
Watch this video to learn how to assemble a Elo tablet:
Enroll device with EloView
Turn on the device using the POWER button on the back of the device.
Power Button
On the Connect to Wi-Fi page select your Wi-Fi network.
Connect to Wi-Fi
When connected, the device may perform multiple updates.
Update Device
One the following screen, select Enroll with EloView.
Enroll with EloView
Confirm by press the OK button.
Confirm Enroll with EloView
📒 NOTE
Ignore the EloView sign-up screen. The device will automatically sign in.
Additional updates may be performed, including the installation of the
🎞️ VIDEO
Watch the activation process in the video below:
Create Terminal
To use an Elo tablet with the Ventrata terminal app, create a terminal entry for the device in the Ventrata dashboard.
Go to Ticket Terminals > Terminals.
Terminals
If you use Destinations, select the destination for which you want to add the new terminal.
Destination
Press the + New Terminal button.
New Terminal
Enter ‘Name’.
Terminal Name
📗 TIP
Make sure to enter a descriptive name so the device is easily recognised in the list.
Enter the device’s serial number.
Serial Number
📗 TIP
You can find the Serial Number on the back of the device (copy the number following S/N).
Serial Number
Check or change the destination in which the terminal device will be used.
Destination
Select the appropriate payment gateway.
Gateway
Select the configs for all connected devices, such as printers or scanners.
Configs
Select the Terminals mode.
Mode - Terminals
Press the Create Terminal button.
Create Terminal