This article is a manual on how to assemble and configure the Elo Desktop POS system.
A Ventrata desktop POS system using Elo i-Series typically includes:
Elo i-Series (various form factors)
📒 NOTE
Each of these components requires a config, which must then be added to the corresponding Elo terminal entry in the Ventrata dashboard.
Additional components are also included:
Elo Backpack to expand connectivity options (optional)
USB hub for additional peripheral support
🎞️ VIDEO
Watch this video to learn how to assemble the individual parts of the desktop POS:
Create Configs
The desktop POS system, using an Elo i-Series requires that all included peripheral devices have a config entry set up in the Ventrata dashboard. This ensures that each device recognises its role within the system and communicates within the Ventrata infrastructure.
To get started, create a config for each peripheral device and then add them to the final terminal entry, which is hosted by the Elo i-Series.
Scanner Config
The Zebra scanner connects to the Elo desktop POS system using a USB cable, routed through a USB hub and Elo Backpack.
In the Ventrata dashboard, go to Ticket Terminals > Configs.
Configs
In the action bar, press the + New Config button.
New Config
Select 'Scanner' from the list.
Scanner
Enter a name for the config.
Config Name
Select the USB protocol.
Protocol - USB
Press the Create Config button.
Create Config
Printer Config
The EPSON thermal receipt printer connects to the Elo desktop POS system using a USB cable, routed through a USB hub and Elo Backpack.
In the Ventrata dashboard, go to Ticket Terminals > Configs.
Configs
In the action bar, press the + New Config button.
New Config
Select 'Printer' from the list.
Printer
Enter a name for the printer config.
Config Name
📗TIP
It is recommended to enter a descriptive name which includes the printer brand and connection type.
Select 'ESC/POS' printer type.
Printer Type - ESC/POS
Select the 'USB' connection type.
Protocol - USB
Select the '80mm (4 inch)' paper width.
Paper Width - 80 mm (4 inch)
Press the Create Config button.
Create Config
📗 TIP
Check out the other printers supported by Ventrata.
Payment Terminal Config
The Verifone P400 and P400 Plus are payment terminals that connect to the Elo desktop POS system via the internet. It is essential to accurately configure the 'Local Address' and 'POI ID' fields to correctly identify the terminal.
In the Ventrata dashboard, go to Ticket Terminals > Configs.
Configs
In the action bar, press the + New Config button.
New Config
Select ‘Adyen’ from the list.
Adyen
Enter a name for the config.
Config Name
📗 TIP
Use a clear, descriptive name by combining details like brand, device model and device type, for example, 'Adyen P400Plus - POS'.
Enter the device’s IP address in the ‘Local Address’ field.
Local Address
📗 TIP
Enter the IP address in the following format:
http://[ip_address](for example,192.168.1.1). This is only an example, please enter the actual IP address assigned to the network your device is connected to.📒 NOTE
If your Adyen device is used as a card reader connected to a POS terminal, make sure that both devices are connected to the same network.
Enter the device's POI ID, or the device name.
POI ID
📗 TIP
The device name consists of the device model and serial number, separated by a hyphen. For example, the POI ID for a
P400Pluswith the serial numberXXXXXXXXwould beP400Plus-XXXXXXXX, with the Xs replaced by the actual numbers.Press the Create Config button.
Create Config
Create Terminal
Elo devices can be used in a variety of settings, including desktop POS terminals, customer-facing displays or self-service kiosks. Make sure that your Elo i-Series is correctly initialised and set up.
To use an Elo i-Series with the Ventrata terminal app, create a terminal entry for the device in the Ventrata dashboard and add the config of each peripheral device.
Go to Ticket Terminals > Terminals.
Terminals
If you use Destinations, select the destination for which you want to add the new terminal.
Destination
Press the + New Terminal button.
New Terminal
Enter ‘Name’.
Terminal Name
📗 TIP
Make sure to enter a descriptive name so the device is easily recognised in the list.
Enter the device’s serial number.
Serial Number
📗 TIP
You can find the Serial Number on the back of the device (copy the number following S/N).
Serial Number
Check or change the destination in which the terminal device will be used.
Destination
Select the appropriate payment gateway.
Gateway
Select the configs for all connected devices, such as printers, scanners or payment terminals, see Create Configs above.
Configs
Select the Terminals mode.
Mode - Terminals
Press the Create Terminal button.
Create Terminal