Hotelbeds is a leading global B2B travel marketplace, part of HBX Group, distributing hotels, transfers and experiences to around 60,000 travel distributors in 170+ countries. For operators, it brings trade demand only: tour operators, travel advisors, airlines and loyalty programs package listed products into their own sales, bringing group and long-lead bookings rather than consumer traffic.
Connecting Hotelbeds to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. This connection runs through Travel Curious (formerly Redeam), a channel manager that runs the integration on behalf of Hotelbeds. As it isn't a direct OCTO connection, some features are limited for reasons outside Ventrata's control.
To learn more about partnering with Hotelbeds, visit hotelbeds.com.
‼️ IMPORTANT
Additional 1% transaction fee. Unlike other reseller connections, Hotelbeds through Travel Curious carries an extra 1% of GMV (booking total) for Travel Curious' services. Travel Curious applies it by booking date, and Ventrata re-bills it in the following 1–2 months, on top of your standard Ventrata fees.
You don't need a separate contract with Travel Curious, as Ventrata manages the integration. By using this connection, you accept this additional charge.
📒 NOTE
Hotelbeds is also building a direct OCTO connection through Bridgify (part of HBX Group), which is coming soon and won't carry this fee. See Hotelbeds (via Bridgify): Reseller Connection.
Primary website | |
Tags | B2B Marketplace · Travel Agent |
Connection features | Availability Sync · Pricing Sync · Bookings Sync |
Developed by | Ventrata (using Redeam Channel API & Ventrata's OCTO API) |
This reseller connection lets you sell your products through Hotelbeds without managing availability, pricing and bookings by hand. Features of this connection include:
Availability Sync – Hotelbeds sees your live availability through Travel Curious.
Pricing Sync – Hotelbeds gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations are created in Ventrata, and customers get Ventrata vouchers or tickets.
Not supported on this connection: booking-size fares, promotions, pickups and other complex setups, because of the limits of the indirect, non-OCTO connection.
Creating the Hotelbeds Connection
🔐 Required Role Permissions: See Connections, Modify Connections
Before you begin:
You have a commercial agreement with Hotelbeds for them to sell your products.
Hotelbeds is created as a Reseller in Ventrata with retail and wholesale/commission pricing set up, using the Bill to my account settlement method.
Your billing contact knows about the extra 1% transaction fee on each booking.
In the Ventrata dashboard, go to Connections → Connections.
Connections
Click Partner Gallery, select Hotelbeds (powered by Redeam) from the list of partners, and click +New Connection.
New Connection
Choose your Hotelbeds Reseller from the list. The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.
Reseller
(Optional) Enter a custom connection 'Name' if you plan to have multiple Hotelbeds connections.
(Optional) Allow or disallow products or destinations on the connection level. This may be helpful if you have multiple Hotelbeds connections linked to one reseller.
Click the Create Connection button to save your settings.
Create Octo Connection
Mapping Products to Hotelbeds
Hotelbeds maps your products on its side, once Ventrata and Travel Curious have bound the channel:
Set up the products and options you want to sell, and allow them on the connection. They must be ready before the channel can be bound.
Contact us through the 24/7 chat or at [email protected], include the link to the connection you created, and ask for it to be enabled. Ventrata and Travel Curious then complete Channel Binding, a manual step that typically takes 1–2 business days.
Once we confirm it's done, ask your Hotelbeds account manager to map your products with Ventrata via Redeam. Send them your Ventrata supplier name and the list of products with their Product and Option IDs, as shown on the connection page.
📗 TIP
To get the list of products and options as a CSV file, press EXPORT on your Hotelbeds connection.
Managing the Hotelbeds Connection
Allow or disallow products or destinations on the connection, on top of the settings on the reseller. This helps if you have several Hotelbeds connections linked to one reseller.
To add a product later, allow it on the connection, then ask your Hotelbeds account manager to map it.
Connection Features Detailed
This section is for anyone who wants the detail. Click a row to see how each feature works.
Product Mapping | ❌ |
You can't map products from Ventrata. Hotelbeds maps them on its side. After Channel Binding, your Hotelbeds account manager maps your products and options with Ventrata via Redeam. Travel Curious reads the products allowed on your connection. |
Content Sync | ❌ |
Product content isn't synced. Hotelbeds sets up its own listing content. Unit types Travel Curious doesn't support are left out of your products and price schedules. |
Availability Sync | ✅ |
Travel Curious checks your live availability for Hotelbeds. Travel Curious requests your availability from Ventrata, and Ventrata notifies it when your products, prices or availability change, so it refreshes what Hotelbeds shows. |
Pricing Sync | ✅ |
Hotelbeds gets your prices from your reseller pricing in Ventrata. Travel Curious reads your prices as price schedules, up to 365 days ahead, in your currency. Booking-size fares aren't supported. |
Promotions Sync | ❌ |
Your Ventrata promotions don't apply on Hotelbeds. Promotions aren't supported on this indirect connection. Set up any promotions with Hotelbeds directly. |
Bookings Sync | ✅ |
Bookings, updates and cancellations from Hotelbeds are created in Ventrata. Travel Curious holds and confirms bookings in Ventrata on behalf of Hotelbeds, and Ventrata issues the vouchers or tickets. |
Pickups/Dropoff Sync | ❌ |
Pickups aren't supported on this connection. Products that need pickups can't be sold through this connection. |
Custom Questions Sync | ❌ |
Booking questions aren't passed through. Answers to your booking questions aren't collected or sent on this connection. |
Extras Sync | ❌ |
Extras aren't supported on this connection. Sell extras through another channel. |
Redemption Sync | ❌ |
Redemptions aren't sent to Hotelbeds. Redeem tickets in Ventrata as usual. |
Pass Walkup Scanning Sync | ❌ |
Not part of this connection. Walk-up pass scanning is used by pass programs, not by Hotelbeds. |
Gift Card Sync | ❌ |
Not part of this connection. Gift cards aren't supported on Hotelbeds. |
✅ supported · ❌ not supported
FAQs
Why does this connection have an extra fee?
Why does this connection have an extra fee?
Hotelbeds connects through Travel Curious, which charges 1% of GMV for its services. Ventrata re-bills it in the following 1–2 months. Ventrata is ready to build a direct OCTO integration with Hotelbeds once it can support one, which would remove this fee. See Hotelbeds (via Bridgify): Reseller Connection.
Do I need a contract with Travel Curious?
Do I need a contract with Travel Curious?
No. Ventrata manages the integration with Travel Curious. You only need your agreement with Hotelbeds.
My products aren't showing on Hotelbeds.
My products aren't showing on Hotelbeds.
Check that the products and options are allowed on the connection and on the reseller, that we've confirmed Channel Binding, and that your Hotelbeds account manager has mapped them. If the issue persists, contact our Technical Support.
📚 More about Ventrata connections
Partner Information
Hotelbeds Spain, S.L.U.
Camí de Son Fangos 100, Complejo Mirall Balear, Torre A, 5ª planta, 6A-7A
07007 Palma de Mallorca, Spain
Ventrata Partner ID: e6110ee3-601f-45ad-89db-cff574e33689
Redeam, Inc. (Travel Curious)
PO Box 7295, Broomfield, CO 80021
United States
Ventrata Partner ID: c5dd8927-2c12-4bed-a5d2-40ef35383113