Manage My Membership (MMM) allows customers to:
renew membership
turn on or off the auto-renew option
📒 NOTE
We are constantly adding new features to the Manage My Membership portal. The features listed here are included in the initial release. Stay tuned for more updates.
Implement Manage My Membership (MMM)
The Manage My Membership portal is an addition to the existing Manage My Booking (MMB) portal. For more detail on how to implement the portal, visit the How to Implement and Use the New Manage My Booking (MMB) Portal.
Preview Manage My Membership
You can explore the Manage My Membership portal using your own apiKey.
You can explore the Manage My Membership portal using your own apiKey.
Use the following URL structure to access your web checkout's MMM portal:
https://checkin.ventrata.com/{apikey}📒 NOTE
Replace the {apikey} with your actual API key. If you are not sure where to find it, see Locate API Key for Web Checkout and MMB.
Log into MMB
Customers can login is using one of the following methods to access all active and past memberships:
Customers can login is using one of the following methods to access all active and past memberships:
E-mail - enter the email address provided at the time of booking. Press the Send verification code button, then enter the 6-digit verification code sent to that email address.
Booking reference - enter the membership or booking reference and last name from the booking, then press the Verify button to log in.
Phone number - enter the phone number provided at the time of booking. Press the Send verification code button, then enter the 6-digit verification code sent to that number.
Manage My Membership - Log In
Renew Membership
Allow customers to manually extend the validity of their active memberships.
Auto-Renew Memberships
Automatically renew memberships at the full price the day after expiry if there is a card on file for the booking.