Cobber is an Australian travel technology group formed from ResPax, ResBook, and Livn, providing reservation software and the CobberX channel manager that distributes operator inventory to OTAs, agents, and resellers worldwide. The connection pushes live availability, pricing, and capacity to Cobber and returns bookings, changes, and cancellations directly into Ventrata.
📒 NOTE
This connection is available only to specific client accounts.
This connection type is currently available to select clients only. Please contact our Technical Support or your Customer Success Manager to check eligibility.
This connection enables you to sell your products on Cobber by automatically syncing your availability, pricing, and bookings in real time. The capabilities of this connection allow you to:
Sync availability and pricing for your Cobber products with Ventrata.
Receive bookings, updates, and cancellations from Cobber to Ventrata.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Prerequisites:
Before connecting to the Cobber API, ensure you have:
In the Ventrata Dashboard, go to Connections > Connections.
Press the + New Connection button.
Select 'Cobber' from the list of partners.
Press the + New Connection button.
Select Cobber
Select 'Cobber' from the list of your resellers (must be created before creating a connection).
The connection will inherit the reseller's configuration, like pricing, allowed destinations, products, etc.
Select Cobber Reseller
(Optional) You can also set the connection 'Name' of your choosing, which may be helpful if you plan to have multiple Cobber connections and would like to differentiate between them more easily in the future.
📗 TIP
If needed, you can also allow/disallow products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple Cobber connections linked to one reseller.
Press the Create Octo Connection button.
Create Octo Connection
Mapping Products
Email the OCTO API key shown on the connection you've created to your Cobber contact and ask them to map your products using Ventrata's OCTO API. Typically, it takes no longer than a few business days for the Cobber team to complete this.
Your Ventrata configuration is complete. You do not need to take any further steps.
OCTO API key
📗 TIP
Cobber can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.
Troubleshooting
My Ventrata products use Booking Size fares, and pricing isn't working correctly on Cobber (Respax Livn).
My Ventrata products use Booking Size fares, and pricing isn't working correctly on Cobber (Respax Livn).
After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.
Partner Information
Expand to reveal partner address and website information
Expand to reveal partner address and website information
Suite 6, 135 Martyn Street,
Parramatta Park QLD 4870,
Cairns,
Australia
Ventrata Partner ID: bc427f32-f21f-41be-b900-a07dfc462a58