Skip to main content

How to Use the Allow / Disallow Settings

Manage which items are allowed or disallowed, using controls for all items, individual items, or tags — and choose whether values are required.

Updated today

These settings let you define which items are allowed or disallowed when applying rules to products, resellers, or other configuration areas.

You can restrict based on:

  • Destinations

  • Products

  • Reseller Bands

  • Resellers

  • Categories

  • Checkout

    (or any other item type where Allow / Disallow is shown)


How to Configure

You can restrict items using one of two methods:

🈳 Allow / Disallow by specific items

Select individual items to include or exclude.

Example: Allow only these products or Disallow these resellers.

Disallow Item

🏷️ Allow / Disallow by tags

Enter tags to include or exclude all items that match the tag.

Example: Disallow all products tagged as VIP.

Allow Tag


Allow All & Allow No

These two checkboxes define how the rules behave.

Allow All

Determines whether everything is allowed unless specified otherwise.

Setting

Description

✅ Allow All

Everything is allowed, except listed items or tags (disallow list).

🔲 Allow All

Nothing is allowed, unless you list items or tags (allow list).

Allow No

Determines whether categories without a value can still apply.

Setting

Description

✅ Allow No

The item is not required to have a value (e.g., a question without a reseller is still valid)

🔲 Allow No

The item must have a value (e.g., a question must have a reseller to apply)


Field Indicators

The UI shows how many items are currently allowed or disallowed, and whether the item is required.

Field Indicators

Examples of states

Use Case

Allow All

Allow No

Items/Tags

Allow everything (optional)

empty

Allow everything (required)

🔲

empty

Only allow specific items

🔲

Items or tags entered

Disallow specific items

either

Items or tags entered

Item not allowed

(cannot have a value)

🔲

empty

Item must be allowed

(must have a value from the allowed list)

🔲

🔲

Items or tags entered

Nothing Allowed

🔲

🔲

empty

⛔️ WARNING

Avoid using Nothing Allowed — this block all items for this category, which prevents the rule from applying at all and may break the intended configuration.


Summary

Action

Quick Rule

Disallow specific items

Keep ✅ Allow All, enter items/tags in Disallow

Allow only certain items

Turn 🔲 Allow All, enter items/tags in Allow

Item required

(value must exist)

Keep 🔲 Allow No

Item optional

(value not required)

Turn ✅ Allow No

Item not allowed

(cannot have a value)

Turn 🔲 Allow All, keep ✅ Allow No

Did this answer your question?