Frequently Asked Questions
6 articles
How the Search Function WorksLearn how to search tables effectively.
Why does my reseller invoice show an 'Already Paid' amount?Find out why ab 'Already Paid' amount appears on reseller invoices and how to identify and fix the issue.
Why are indirect bookings upgraded?
'Total' vs 'Net Total' on Reseller InvoicesFind out when reseller invoices show ‘Total’ vs ‘Net Total’—and what it means.
Why do fares change on redemption?Find out what causes fare changes and how to avoid unintended price differences.
How to Connect Resellers and Operators Using Ventrata to Ventrata ConnectionSet up a secure Ventrata-to-Ventrata connection between supplier and reseller accounts to enable product sharing and bookings.