As a supplier, you may collaborate with a reseller who has contractually obtained the right to sell some of your products.
RELATIONAL TABLE | Account | Account |
Relation in the dashboard | Supplier | Reseller |
Supplier | - | |
Reseller | - |
In this set up, you will need to create entries to each other and establish a connection between the two accounts.
Connect Accounts
Prerequisites:
Before creating the connection,
Make sure the reseller company has a Ventrata account.
Recreate the products on the reseller's account exactly as they exist in the supplier account. This includes:
Ticket types and their settings
Extras
Fares (unless 'Backend Pricing' is enabled, see step 7. in Assign Operator to Each Product)
Options
Tour Times (unless 'Backend Availability' is enabled, see step 7. in Assign Operator to Each Product)
Tour Groups (unless 'Backend Availability' is enabled, see step 7. in Assign Operator to Each Product)
Opening Hours
In the supplier account, create a reseller entry for your partner.
(Supplier Account) Create Reseller Connection in Ventrata
To connect to the reseller:
To connect to the reseller:
In the Ventrata dashboard, go to Connections > Connections.
Connections - Connections
Press the + New Connection button.
New Connection
Search for the 'Ventrata Reseller Connection'.
Ventrata Reseller Connection
Press the + NEW CONNECTION button.
New Reseller Connection
Enter a name for the connection.
Create New Connection
📒 NOTE
You can limit the reseller's access to specific destinations or products.
In the 'Reseller' field, start typing the reseller's name and select if from the list.
Reseller Connection
Press the Create Connection button.
Create Connection
Copy the API key displayed after creating the connection.
Reseller Connection API Key
(Reseller Account) Create Operator in Ventrata
Create the operator connection for the supplier account.
Create the operator connection for the supplier account.
In the Ventrata dashboard, go to Connections > Connections.
Connections - Connections
Press the + New Connection button.
New Connection
Search for the 'Ventrata Operator Connection'.
Ventrata Operator Connections
Press the + NEW OPERATOR button.
New Operator
Enter the operator's name.
Operator Name
In the 'Backend Partner' field, select 'Ventrata (Operator Backend)'.
Backend Partner
Enter the 'OCTO API Key' - paste the Reseller API Key from the Supplier Account (step 8. above).
Ventrata - OCTO API Key
Press the Create Operator button.
Create Operator
📗 TIP
To verify the connection:
In the supplier account, go to Connections > Connections > open the Reseller Connection and press Edit. Check that the 'Operator API Key' matches the key in Connections > Connections > Operator Connection in the Reseller Account.
Supplier Account - Reseller Connection detail
Reseller Account - Operator Connection
Or, in the reseller account, go to Products > Operators > [Select Operator] and confirm that it matches the 'API Key' in Connections > Connections > [Select Reseller connection] in the supplier account.
Reseller Account - Operator Detail
Supplier Account - Reseller Connection
(Reseller Account) Assign Operator to Each Product
Assign the operator connection to every product the reseller will sell.
Assign the operator connection to every product the reseller will sell.
In the Ventrata dashboard, go to Products > Products.
Products
Select a product from the list.
Press
the pen and paper icon to edit the product.
Edit Product Details
Scroll down the product form or search for 'Operator'.
Check the 'Backend Connected' box.
Keep 'Backend Availability' checked.
Assign Operator
(Optional) If you want to inherit pricing from the supplier setup, check the 'Backend Pricing' box.
Backend Pricing
Click the Update Product button.
Update Product
Repeat these steps for each product the reseller will sell.
(Reseller Account) Map Products
Mapping links the reseller's products to the supplier's equivalents.
Mapping links the reseller's products to the supplier's equivalents.
❗️IMPORTANT❗️
If backend-connected products are not properly mapped, bookings will fail. A red highlight across the product row indicates an incorrectly mapped product.
Mapped Products - Correct & Incorrect Mapping
On the product level, navigate to the Mapping tab.
Mapping
Select the mapped product from the dropdown list.
This tells Ventrata which product to fetch from the supplier.
Select Product
Select the appropriate option (if applicable).
Backend Option
Map the units against the units in the supplier account.
Map Units
Press the SAVE CHANGES button to save the mapping.
Save Changes
Test the Connection
Have the reseller account make a test booking. Then, verify that the booking appears in the supplier's bookings table.