In the Ventrata dashboard, go to Products > Operators.

Press the + New Operator button.

Enter the operator's name.

Enter an internal reference, or a code, for the operator.

Enter a name of a contact person on the operator's side.

Enter an email address and mobile number.

📗 TIP

The email address entered here is also used by the operator to log into the operator portal.

Enter or select the address of the operator's head office from the drop down.

Enter the operator's Google place ID.

📗 TIP

Ventrata uses the Google auto-complete according to the Google Place ID. If you selected an address, the Google Place ID is automatically filled in.

Enter the coordinates of the operator's head office as appropriate.

Select the country where the operator's head office is located.

Enter the operator's tax ID and the tax office they report to.

Enable sending notifications to the operator about new bookings.

Enter the email address(es) where the notifications will be sent.

Calculate the cost rate of products assigned to the operator.

Enter the default cost rate percentage.

📗 TIP

The default cost percentage is applied to a product's retail rate to calculate the operator cost rate. This cost rate is then accounted for with any product assigned to the operator.

Enable automatic invoicing, setting the following parameters:

Select based on which date operator bookings are invoiced

Select how often operator invoices are generated.

Select which day of the week or month operator invoices are generated.

Enter an email address of a manager on the operator's side, who will receive warnings when the number of assigned barcodes is below the set threshold.

Enter a number denoting the lower limit of assigned operator barcodes. When the number of available barcodes falls below this limit, a warning email is triggered (see above).

Enter a password using which the operator can access the operator portal.

Enter the password again to confirm.

Automatically redeem tickets when the operator prints them.

Allow the operator to change the availability of products in the operator portal.

Allow the operator to see only redeemed bookings in the operator portal.

Select the operator's backend to connect and sync their products.

Fill in the required details.

📒 NOTE

Different backend partners require different information. Make sure you have all the necessary information at hand before you connect to your operator's backend.

📗 TIP

Find out more about connections in our Connectivity knowledge base.

Press the Create Operator button.