Operators are suppliers who operate third-party products. Within the Ventrata dashboard, you can:
Add an API endpoint to connect directly to them
Insert bulk codes from the attraction in case it doesn’t have API connectivity
Create a New Operator
In the Ventrata dashboard, go to Products > Operators.
Operators
Press the + New Operator button.
New Operator
(Required) Enter the operator's name.
Operator Name
(Optional) Enter an internal reference, or a code, for the operator.
Code
(Optional) Enter a name of a contact person on the operator's side.
(Optional) Enter an email address and password the operator can use to log into the operator portal if one is created.
Operator Contact Details
(Optional) Enter or select the address of the operator's head office from the drop down.
Address
(Optional) Select the country where the operator's head office is located.
Country
(Optional) Enter the operator's tax ID and the tax office they report to.
Tax ID & Tax Office
(Optional) Enable sending notifications to the operator about new bookings.
(Optional) Enter the email address(es) where the notifications will be sent.
Notifications
(Optional) Calculate the cost rate of products assigned to the operator.
(Optional) Select which rate is the cost calculated from:
Retail Rate
Wholesale Rate
(Optional) Enter the default cost rate percentage.
📗 TIP
The default cost percentage is applied to a product's retail rate to calculate the operator cost rate. This cost rate is then accounted for with any product assigned to the operator.
Cost
(Optional) Check the 'Invoice Noshow' box to invoice unredeemed tickets.
Invoice Noshow
(Optional) Enable automatic invoicing, setting the following parameters:
Automatic Invoicing
(Optional) Select the date used to determine which operator bookings are included on an invoice:
Travel Date - the booking is included in the invoice if the travel date falls between the invoicing period
Booking Date - the booking is included in the invoice if the booking is made within the invoicing period
Redemption Date - the booking is included in the invoice if the booking is redeemed within the invoicing period
Invoice Date Field
(Optional) Select how often operator invoices are generated.
(Optional) Select which day of the week or month operator invoices are generated.
Invoice Period & Day
(Optional) Enter an email address of a manager on the operator's side, who will receive warnings when the number of assigned barcodes is below the set threshold.
Barcode Warning Email
(Optional) Enter a number denoting the lower limit of assigned operator barcodes. When the number of available barcodes falls below this limit, a warning email is triggered (see above).
Barcode Warning Threshold
(Optional) Automatically redeem tickets when the operator prints them.
Redeem on Print
(Optional) Allow the operator to change the availability of products in the operator portal.
Allow Update Availability
(Optional) Allow the operator to see only redeemed bookings in the operator portal.
See Only Redeemed Bookings
(Optional) Select the operator's backend to connect and sync their products.
Fill in the required partner details.
📒 NOTE
Different backend partners require different information. Make sure you have all the necessary information at hand before you connect to your operator's backend.
Backend Partner & Connection Details
📗 TIP
Find out more about connections in our Connectivity knowledge base.
Press the Create Operator button.
Create Operator