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Anywhere: Reseller Connection

Connect Anywhere to Ventrata to sync availability and prices and receive bookings instantly. Tailor-made multi-day trips planned by local experts.

Anywhere logo

 

Anywhere is a United States tailor-made travel company selling multi-day itineraries built and booked by salaried local experts, IATA accredited and an ASTA member, covering Costa Rica, Belize, Peru, Ecuador, Mexico, Thailand, Vietnam, Japan, Greece, Italy and Iceland. For operators, it brings North American travelers planning long-lead, high-value trips, with hotels, guides and activities arranged on their behalf as part of a full itinerary.

 

Connecting Anywhere to Ventrata will push your product content, sync your availability and prices and deliver bookings, changes and cancellations with tickets issued automatically.

 

To learn more about partnering with Anywhere, visit www.anywhere.com.

 

Primary website

Tags

Private Tours & Local Experts · Multi-day & Packaged Tours

Destination markets

🌎 Global

Source markets

🇨🇦 Canada · 🇺🇸 US

Specialties

Tailor-made multi-day trips planned by local experts

Connection features

Availability Sync · Pricing Sync · Bookings Sync · Content Sync

Developed by

Anywhere (using Ventrata's OCTO API)

 

This reseller connection lets you sell your products through Anywhere without managing availability, pricing and bookings by hand. Features of this connection include:

  • Availability Sync – Anywhere checks your live availability in Ventrata.

  • Pricing Sync – Anywhere gets your prices from your reseller pricing in Ventrata.

  • Bookings Sync – bookings, updates and cancellations from Anywhere are created in Ventrata instantly, and customers get Ventrata tickets. Booking questions and pickup details from Anywhere are passed through to Ventrata.

  • Content Sync – Anywhere uses your product content from Ventrata. This includes descriptions, images, highlights, inclusions and cancellation policy.

 

Creating the Anywhere Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

  • You must have a commercial agreement with Anywhere for them to sell your products. To inquire about partnering with them, contact them via www.anywhere.com.

  • You must have Anywhere created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

  • Payment is on invoice. Anywhere books against agreed net rates and settles by invoice, so no card details are passed on the booking.

 

  1. In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Anywhere from the list of partners.

  2. Select Anywhere Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.

  3. (Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Anywhere connections and would like to differentiate between them more easily in the future.

  4. Press the Create Octo Connection button.

 

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

 

Mapping Products to Anywhere

Securely share the OCTO API key shown on the connection you've created with your Anywhere contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Anywhere team to complete this.

 

Your Ventrata configuration is complete. You do not need to take any further steps.

 

📗 TIP

Anywhere can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

 

Managing the Anywhere Connection

  • Allow or disallow products: limit which destinations, products and options Anywhere can access. See how to allow or disallow products.

  • Rename the connection to tell several Anywhere connections apart.

 

Connection Features Detailed

This section is for anyone who wants to know exactly how the Anywhere connection works: which Ventrata OCTO API calls Anywhere makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

 

In short: Anywhere pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Anywhere, so anything you change in Ventrata reaches Anywhere the next time it checks.

 

Product Mapping

❌

You can't map products from Ventrata. Anywhere maps them on its side, through your account manager or Anywhere's portal.

This works as follows:

  • Get Products (GET /products) – when Anywhere sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child).

  • Get Product (GET /products/{productId}) – Anywhere re-reads a single product to pick up changes to its options, units, booking cutoffs and settings.

  • Mapping on Anywhere's side – Anywhere links each Ventrata option and unit to its own listing and ticket types. Your Anywhere account manager does this for you, or you do it in Anywhere's own portal if Anywhere offers one. You only share the connection's API key.

 

What this means for you: Anywhere can only sell what it has mapped. When you add a product, option or unit in Ventrata, Anywhere may see it on its next refresh, but it won't sell it until it's mapped. So tell your Anywhere account manager whenever you add one.

Content Sync

✅

Anywhere can read your product content, such as descriptions and images, from Ventrata.

This works as follows:

  • octo/content capability – when Anywhere adds it to the Octo-Capabilities header, Get Products (GET /products) and Get Product (GET /products/{productId}) also return your product content, such as descriptions, highlights, inclusions and images.

  • Content changes in Ventrata reach Anywhere on its next product refresh.

Availability Sync

✅

Anywhere checks your live availability in Ventrata. Ventrata doesn't push availability changes to Anywhere.

This works as follows:

  • Availability Check (POST /availability) – Anywhere sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (AVAILABLE, LIMITED, SOLD_OUT, CLOSED or FREESALE), the remaining vacancies, the booking cutoff and an availabilityId, which Anywhere needs to book that slot.

  • Availability Calendar (POST /availability/calendar) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker.

  • Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Anywhere can't overbook a slot that has just sold out, even if its stored availability is slightly out of date.

 

What this means for you: when you close a date, change capacity or sell out in Ventrata, Anywhere shows it only after its next check, so there can be a short delay. Ventrata's check at booking still prevents overbooking.

Pricing Sync

✅

Your prices come back with every availability check, once Anywhere asks for them with the octo/pricing capability.

This works as follows:

  • octo/pricing capability – Anywhere asks for prices by adding octo/pricing to the Octo-Capabilities header of its requests. Without it, Ventrata sends availability with no prices at all.

  • Availability Check (POST /availability) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Anywhere, both from the reseller's pricing in Ventrata (retail and wholesale/commission).

  • Group prices – when Anywhere also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing.

  • Booking Reservation (POST /bookings) and Booking Confirmation (POST /bookings/{uuid}/confirm) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at.

 

‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Anywhere to map your products, ask them to enable pricing (octo/pricing) as well, or switch it on yourself if you map in Anywhere's portal. Otherwise it may be off, and Anywhere won't receive your Ventrata prices.

Promotions Sync

❌

Your Ventrata promotions don't apply on Anywhere.

Prices on Anywhere don't include promotions you create in Ventrata. Set up any promotions with Anywhere directly.

Bookings Sync

✅

Bookings and cancellations made on Anywhere are created in Ventrata instantly, and customers get Ventrata tickets.

This works as follows:

  1. Hold: Booking Reservation (POST /bookings) – when a customer starts checkout on Anywhere, Anywhere sends the product, option, chosen slot (availabilityId) and one unit item per person. Ventrata checks capacity again and creates an ON_HOLD booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold.

  2. Confirm: Booking Confirmation (POST /bookings/{uuid}/confirm) – once payment goes through, Anywhere confirms the hold. The booking becomes CONFIRMED in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Anywhere gives these to the customer, who shows them at your entrance like any Ventrata ticket.

  3. Expire: if the customer doesn't finish paying, Anywhere never confirms, and the hold expires on its own and frees the places.

  4. Cancel: Booking Cancellation (POST /bookings/{uuid}/cancel) – when a customer cancels on Anywhere, Anywhere cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Anywhere has to contact you.

  5. Change: Booking Update (PATCH /bookings/{uuid}) – lets Anywhere change a booking in place, for example a new date, time or number of people. Some resellers cancel and rebook instead.

 

‼️ IMPORTANT – Bookings sync one way, from Anywhere to Ventrata. If you cancel, change or rebook a booking from Anywhere in Ventrata, for example in the Dashboard, Anywhere isn't notified. Contact Anywhere so the booking is cancelled or changed on their side too, or ask the customer to cancel through Anywhere.

Pickups/Dropoff Sync

❌

Anywhere doesn't send pickup or drop-off details with its bookings.

If your products include pickups, check with Anywhere how it collects pickup details, or arrange them with the customer.

Custom Questions Sync

❌

Anywhere doesn't send answers to your booking questions.

If you rely on booking questions, for example names or dietary needs, check with Anywhere how it collects that information.

Extras Sync

❌

Extras and add-ons can't be booked through Anywhere.

Customers can only book your main products and options on Anywhere. Sell extras separately, for example on arrival.

Redemption Sync

❌

Redemptions aren't reported to Anywhere.

Ventrata doesn't notify Anywhere when a ticket is scanned or redeemed. Anywhere only sees a redemption if it reads the booking back from Ventrata.

Pass Walkup Scanning Sync

❌

Anywhere pass holders can't be scanned at your entrance without a booking.

Customers from Anywhere need a booking made through Anywhere before they visit.

Gift Card Sync

❌

Ventrata gift cards can't be sold or redeemed through Anywhere.

Gift cards bought in Ventrata can't be used on Anywhere, and Anywhere can't sell Ventrata gift cards.

✅ supported · ❌ not supported

 

Good to know: limits and details of the Anywhere connection

  • Delays: availability and prices reach Anywhere only when it checks, so there's always a short delay after you change something in Ventrata.

  • Cancellation cutoff: Anywhere can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.

  • What Anywhere can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.

  • Tickets: Anywhere issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.

  • Test bookings: Anywhere can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

 

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Anywhere.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

 

 

Partner Information

Anywhere

 

Ventrata Partner ID: 01a03495-baba-7057-a793-9d0544973e73

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