France Tourisme is a Paris-based tour operator selling guided excursions and day trips to Versailles, Giverny, Mont Saint-Michel, the Loire châteaux, Champagne and Normandy, plus Paris bus, minibus and 2CV city tours and Seine cruises, in French, English and Spanish, with over 20 years of trading and distribution through Paris je t'aime, the official tourist office ticketing site. For operators, it brings inbound and French leisure visitors to Paris who book a day trip or cruise and add further Paris activities, plus group and private tour clients.

Connecting France Tourisme to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically. France Tourisme runs on TourBiz, and receives your products through its certified integration with Ventrata's OCTO API.

To learn more about partnering with France Tourisme, visit francetourisme.fr.

Primary website	francetourisme.fr
Tags	Operator Reselling Others
Destination markets	🇫🇷 France
Source markets	🌎 Global
Specialties	Day trips from Paris to Versailles, Normandy and the Loire
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$100k+
Developed by	TourBiz (using Ventrata's OCTO API)

This reseller connection lets you sell your products through France Tourisme without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – France Tourisme checks your live availability in Ventrata.
Pricing Sync – France Tourisme gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from France Tourisme are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the France Tourisme Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with France Tourisme for them to sell your products. To inquire about partnering with them, contact them via francetourisme.fr.
You must have France Tourisme created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select France Tourisme (powered by TourBiz) from the list of partners.
Select France Tourisme Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple France Tourisme connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to France Tourisme

Securely share the OCTO API key shown on the connection you've created with your France Tourisme contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the France Tourisme team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

France Tourisme can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the France Tourisme Connection

Allow or disallow products: limit which destinations, products and options France Tourisme can access. See how to allow or disallow products.
Rename the connection to tell several France Tourisme connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the France Tourisme connection works: which Ventrata OCTO API calls France Tourisme makes (through TourBiz's certified integration), when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: France Tourisme pulls everything it needs from Ventrata. It reads your products, checks your availability (and your prices, when it asks for them), and sends bookings and cancellations. Ventrata doesn't push changes to France Tourisme, so anything you change in Ventrata reaches France Tourisme the next time it checks.

Timings are typical for France Tourisme and rounded, and they can change if France Tourisme changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. France Tourisme maps them on its side, through your account manager or France Tourisme's portal. This works as follows: Get Products (`GET /products`) – when France Tourisme sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – France Tourisme re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on France Tourisme's side – France Tourisme links each Ventrata option and unit to its own listing and ticket types. Your France Tourisme account manager does this for you, or you do it in France Tourisme's own portal if France Tourisme offers one. You only share the connection's API key. Typically with France Tourisme: It re-reads each product about every 11 hours. What this means for you: France Tourisme can only sell what it has mapped. When you add a product, option or unit in Ventrata, France Tourisme may see it on its next refresh, but it won't sell it until it's mapped. So tell your France Tourisme account manager whenever you add one.
Content Sync	✅ / ❌	France Tourisme can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when France Tourisme adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach France Tourisme on its next product refresh. Typically with France Tourisme: France Tourisme requests `octo/content`.
Availability Sync	✅	France Tourisme checks your live availability in Ventrata. Ventrata doesn't push availability changes to France Tourisme. This works as follows: Availability Check (`POST /availability`) – France Tourisme sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which France Tourisme needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so France Tourisme can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with France Tourisme: Availability Check: France Tourisme checks your products throughout the day, usually starting today and covering a single day per request, looks up to 40 days ahead and re-checks the same product and dates about every 3 hours. Availability Calendar: France Tourisme checks your products throughout the day, usually starting today and covering 30 days per request, looks up to about a year ahead and re-checks the same product and dates about every 3 hours. Checks are busiest between 08:00 and 14:00 UTC, which suggests most checks are live, as customers browse France Tourisme. What this means for you: when you close a date, change capacity or sell out in Ventrata, France Tourisme shows it after its next check. For dates it checks regularly, that's within about 3 hours. Dates further ahead are usually checked less often.
Pricing Sync	✅ / ❌	Your prices come back with availability only when France Tourisme asks for them, and France Tourisme doesn't always do so. This works as follows: `octo/pricing` capability – France Tourisme asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice France Tourisme, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when France Tourisme also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with France Tourisme: France Tourisme doesn't usually request `octo/pricing`, so it most likely uses prices stored on its side, which you'd keep up to date with France Tourisme by hand. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask France Tourisme to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in France Tourisme's portal. Otherwise it may be off, and France Tourisme won't receive your Ventrata prices.
Promotions Sync	✅ / ❌	Your Ventrata promotions can apply to France Tourisme prices and bookings. This works as follows: `octo/offers` capability – with it, Ventrata applies your eligible promotions to availability prices and to bookings, and France Tourisme can also send a promo code (`offerCode`). Promotions work together with pricing, so they need `octo/pricing` as well. This covers promotions you create in Ventrata (supplier-initiated promotions). Typically with France Tourisme: France Tourisme requests `octo/offers`.
Bookings Sync	✅	Bookings and cancellations made on France Tourisme are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on France Tourisme, France Tourisme sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, France Tourisme confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. France Tourisme gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, France Tourisme never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on France Tourisme, France Tourisme cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and France Tourisme has to contact you. Change: France Tourisme doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with France Tourisme: France Tourisme doesn't set a hold time, so the default hold time applies. A typical France Tourisme booking is for about 3 people. ‼️ IMPORTANT – Bookings sync one way, from France Tourisme to Ventrata. If you cancel, change or rebook a booking from France Tourisme in Ventrata, for example in the Dashboard, France Tourisme isn't notified. Contact France Tourisme so the booking is cancelled or changed on their side too, or ask the customer to cancel through France Tourisme.
Pickups/Dropoff Sync	❌	France Tourisme doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with France Tourisme how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	France Tourisme doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with France Tourisme how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through France Tourisme. Customers can only book your main products and options on France Tourisme. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to France Tourisme. Ventrata doesn't notify France Tourisme when a ticket is scanned or redeemed. France Tourisme only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	France Tourisme pass holders can't be scanned at your entrance without a booking. Customers from France Tourisme need a booking made through France Tourisme before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through France Tourisme. Gift cards bought in Ventrata can't be used on France Tourisme, and France Tourisme can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the France Tourisme connection

Delays: availability and prices reach France Tourisme only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: France Tourisme can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What France Tourisme can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: France Tourisme issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: France Tourisme can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on France Tourisme.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Alentours SAS

5 avenue de la Grande Armée

75016 Paris, France

francetourisme.fr

Ventrata Partner ID: ab142784-eb27-4774-83c9-e490ad384994

Welcome Management Systems SAS

30 cours Albert 1er

75008 Paris, France

tourbiz.fr

Ventrata Partner ID: ef27b3fd-8a35-4d93-ae1a-71ade01a568a

France Tourisme: Reseller Connection