Spotlight.Vegas is a Las Vegas online travel agency (OTA) run by residents of the city, selling shows, attractions and hotel stays, with Cirque du Soleil residencies, magic and comedy acts, observation wheels, aquariums and ziplines in its catalog and a separate group desk. For operators, it brings leisure visitors planning a Las Vegas trip before arrival and comparing Strip entertainment on price, with show tickets the anchor purchase and attractions added alongside, plus group bookings.

Connecting Spotlight.Vegas to Ventrata syncs your availability and prices and delivers bookings, changes and cancellations with tickets issued automatically.

To learn more about partnering with Spotlight.Vegas, visit spotlight.vegas.

Primary website	spotlight.vegas
Tags	Event & Festival Ticketing
Destination markets	🌎 Global
Source markets	🌎 Global
Specialties	Las Vegas shows and Strip entertainment
Connection features	Availability Sync · Pricing Sync · Bookings Sync
Ventrata Booked GMV (last 12 months)	US$10k+
Developed by	Spotlight.Vegas (using Ventrata's OCTO API)

This reseller connection lets you sell your products through Spotlight.Vegas without managing availability, pricing and bookings by hand. Features of this connection include:

Availability Sync – Spotlight.Vegas checks your live availability in Ventrata.
Pricing Sync – Spotlight.Vegas gets your prices from your reseller pricing in Ventrata.
Bookings Sync – bookings, updates and cancellations from Spotlight.Vegas are created in Ventrata instantly, and customers get Ventrata tickets.

Creating the Spotlight.Vegas Connection

🔐 Required Role Permissions: See Connections, Modify Connections, See Connection Key

Before you begin:

You must have a commercial agreement with Spotlight.Vegas for them to sell your products. To inquire about partnering with them, contact them via spotlight.vegas.
You must have Spotlight.Vegas created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that the reseller is set to the "Bill to my account" settlement method.

In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select Spotlight.Vegas from the list of partners.
Select Spotlight.Vegas Reseller from the list of your resellers (must be created before creating a connection). The connection will inherit the reseller's configuration like pricing, allowed destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple Spotlight.Vegas connections and would like to differentiate between them more easily in the future.
Press the Create Octo Connection button.

📗 TIP

If needed, you can also allow or disallow products or destinations on the connection level, in addition to what you have configured on the reseller.

Mapping Products to Spotlight.Vegas

Securely share the OCTO API key shown on the connection you've created to your Spotlight.Vegas contact and ask them to map your products using Ventrata's OCTO API, with pricing (octo/pricing) enabled. Typically, it takes no longer than a few business days for the Spotlight.Vegas team to complete this.

Your Ventrata configuration is complete. You do not need to take any further steps.

📗 TIP

Spotlight.Vegas can access all products enabled on the connection, but you can also provide the Product and Option IDs from the connection page when contacting them to specify what to map.

Managing the Spotlight.Vegas Connection

Allow or disallow products: limit which destinations, products and options Spotlight.Vegas can access. See how to allow or disallow products.
Rename the connection to tell several Spotlight.Vegas connections apart.

Connection Features Detailed

This section is for anyone who wants to know exactly how the Spotlight.Vegas connection works: which Ventrata OCTO API calls Spotlight.Vegas makes, when it makes them, and what that means for you. Each call links to Ventrata's API documentation.

In short: Spotlight.Vegas pulls everything it needs from Ventrata. It reads your products, checks your availability and prices, and sends bookings and cancellations. Ventrata doesn't push changes to Spotlight.Vegas, so anything you change in Ventrata reaches Spotlight.Vegas the next time it checks.

Timings are typical for Spotlight.Vegas and rounded, and they can change if Spotlight.Vegas changes how it syncs.

Product Mapping	❌	You can't map products from Ventrata. Spotlight.Vegas maps them on its side, through your account manager or Spotlight.Vegas's portal. This works as follows: Get Products (`GET /products`) – when Spotlight.Vegas sets up your connection, and whenever it refreshes its listings, it reads every product enabled on the connection, with its options and units (ticket types such as Adult or Child). Get Product (`GET /products/{productId}`) – Spotlight.Vegas re-reads a single product to pick up changes to its options, units, booking cutoffs and settings. Mapping on Spotlight.Vegas's side – Spotlight.Vegas links each Ventrata option and unit to its own listing and ticket types. Your Spotlight.Vegas account manager does this for you, or you do it in Spotlight.Vegas's own portal if Spotlight.Vegas offers one. You only share the connection's API key. Typically with Spotlight.Vegas: Spotlight.Vegas reads your full product list about every hour. What this means for you: Spotlight.Vegas can only sell what it has mapped. When you add a product, option or unit in Ventrata, Spotlight.Vegas may see it on its next refresh, but it won't sell it until it's mapped. So tell your Spotlight.Vegas account manager whenever you add one.
Content Sync	✅ / ❌	Spotlight.Vegas can read your product content, such as descriptions and images, from Ventrata. This works as follows: `octo/content` capability – when Spotlight.Vegas adds it to the `Octo-Capabilities` header, Get Products (`GET /products`) and Get Product (`GET /products/{productId}`) also return your product content, such as descriptions, highlights, inclusions and images. Content changes in Ventrata reach Spotlight.Vegas on its next product refresh. Typically with Spotlight.Vegas: Spotlight.Vegas requests `octo/content`.
Availability Sync	✅	Spotlight.Vegas checks your live availability in Ventrata. Ventrata doesn't push availability changes to Spotlight.Vegas. This works as follows: Availability Check (`POST /availability`) – Spotlight.Vegas sends a product, an option and a date or date range. Ventrata answers with each bookable day or time slot, its status (`AVAILABLE`, `LIMITED`, `SOLD_OUT`, `CLOSED` or `FREESALE`), the remaining vacancies, the booking cutoff and an `availabilityId`, which Spotlight.Vegas needs to book that slot. Availability Calendar (`POST /availability/calendar`) – returns one summary per day instead of every time slot, typically to show which dates are open in a date picker. Check at booking – when a customer books, Ventrata checks capacity again before it creates the booking, so Spotlight.Vegas can't overbook a slot that has just sold out, even if its stored availability is slightly out of date. Typically with Spotlight.Vegas: Availability Calendar: Spotlight.Vegas checks your products around the clock, usually starting today and covering about 2 months per request, looks up to about 2 months ahead and re-checks the same product and dates every few minutes. Checks are spread evenly around the clock, which points to a scheduled background sync rather than live customer searches. What this means for you: when you close a date, change capacity or sell out in Ventrata, Spotlight.Vegas shows it after its next check. For dates it checks regularly, that's within a few minutes. Dates further ahead are usually checked less often.
Pricing Sync	✅	Your prices come back with every availability check, once Spotlight.Vegas asks for them with the octo/pricing capability. This works as follows: `octo/pricing` capability – Spotlight.Vegas asks for prices by adding `octo/pricing` to the `Octo-Capabilities` header of its requests. Without it, Ventrata sends availability with no prices at all. Availability Check (`POST /availability`) – with pricing on, each day or time slot comes back with your price per unit (ticket type): the retail price the customer pays and the net price you invoice Spotlight.Vegas, both from the reseller's pricing in Ventrata (retail and wholesale/commission). Group prices – when Spotlight.Vegas also sends how many people of each unit type are booking, Ventrata prices that exact group. This matters for Booking Size fares and other group pricing. Booking Reservation (`POST /bookings`) and Booking Confirmation (`POST /bookings/{uuid}/confirm`) – the booking comes back with its final retail and net price, so the booking in Ventrata always records the price it was sold at. Typically with Spotlight.Vegas: Spotlight.Vegas requests `octo/pricing` on all of its availability checks, so it sells at your Ventrata prices. Spotlight.Vegas doesn't send the number of people per unit type, so prices come back per person, and group pricing such as Booking Size fares may not show correctly on Spotlight.Vegas. ‼️ IMPORTANT – Ask for pricing to be enabled. When you ask Spotlight.Vegas to map your products, ask them to enable pricing (`octo/pricing`) as well, or switch it on yourself if you map in Spotlight.Vegas's portal. Otherwise it may be off, and Spotlight.Vegas won't receive your Ventrata prices. 📗 TIP – If prices on Spotlight.Vegas look wrong, check the Spotlight.Vegas reseller's pricing in Ventrata first: that's what Spotlight.Vegas reads.
Promotions Sync	❌	Your Ventrata promotions don't apply on Spotlight.Vegas. Prices on Spotlight.Vegas don't include promotions you create in Ventrata. Set up any promotions with Spotlight.Vegas directly.
Bookings Sync	✅	Bookings and cancellations made on Spotlight.Vegas are created in Ventrata instantly, and customers get Ventrata tickets. This works as follows: Hold: Booking Reservation (`POST /bookings`) – when a customer starts checkout on Spotlight.Vegas, Spotlight.Vegas sends the product, option, chosen slot (`availabilityId`) and one unit item per person. Ventrata checks capacity again and creates an `ON_HOLD` booking, which holds the places while the customer pays. If there's no longer room, Ventrata rejects the hold. Confirm: Booking Confirmation (`POST /bookings/{uuid}/confirm`) – once payment goes through, Spotlight.Vegas confirms the hold, with its own booking reference and the customer's contact details. The booking becomes `CONFIRMED` in Ventrata, and Ventrata sends back your booking reference and the tickets (one per person) or a voucher (one per booking), depending on how your product is set up, each with a QR code and a PDF link. Spotlight.Vegas gives these to the customer, who shows them at your entrance like any Ventrata ticket. Expire: if the customer doesn't finish paying, Spotlight.Vegas never confirms, and the hold expires on its own and frees the places. Cancel: Booking Cancellation (`POST /bookings/{uuid}/cancel`) – when a customer cancels on Spotlight.Vegas, Spotlight.Vegas cancels the booking in Ventrata. Ventrata accepts this only if the booking can still be cancelled and the option's cancellation cutoff hasn't passed. Otherwise it rejects the request, and Spotlight.Vegas has to contact you. Change: Spotlight.Vegas doesn't use Booking Update (`PATCH /bookings/{uuid}`), so a change most likely reaches Ventrata as a cancellation plus a new booking. Typically with Spotlight.Vegas: Spotlight.Vegas doesn't set a hold time, so the default hold time applies. A typical Spotlight.Vegas booking is for about 2 people. It's normal to see more holds than confirmed bookings: holds from customers who don't finish paying simply expire. Spotlight.Vegas also checks the bookings it has made, with Get Booking (`GET /bookings/{uuid}`) about every 12 hours, for example to reconcile its records. ‼️ IMPORTANT – Bookings sync one way, from Spotlight.Vegas to Ventrata. If you cancel, change or rebook a booking from Spotlight.Vegas in Ventrata, for example in the Dashboard, Spotlight.Vegas isn't notified. Contact Spotlight.Vegas so the booking is cancelled or changed on their side too, or ask the customer to cancel through Spotlight.Vegas.
Pickups/Dropoff Sync	❌	Spotlight.Vegas doesn't send pickup or drop-off details with its bookings. If your products include pickups, check with Spotlight.Vegas how it collects pickup details, or arrange them with the customer.
Custom Questions Sync	❌	Spotlight.Vegas doesn't send answers to your booking questions. If you rely on booking questions, for example names or dietary needs, check with Spotlight.Vegas how it collects that information.
Extras Sync	❌	Extras and add-ons can't be booked through Spotlight.Vegas. Customers can only book your main products and options on Spotlight.Vegas. Sell extras separately, for example on arrival.
Redemption Sync	❌	Redemptions aren't reported to Spotlight.Vegas. Ventrata doesn't notify Spotlight.Vegas when a ticket is scanned or redeemed. Spotlight.Vegas only sees a redemption if it reads the booking back from Ventrata.
Pass Walkup Scanning Sync	❌	Spotlight.Vegas pass holders can't be scanned at your entrance without a booking. Customers from Spotlight.Vegas need a booking made through Spotlight.Vegas before they visit.
Gift Card Sync	❌	Ventrata gift cards can't be sold or redeemed through Spotlight.Vegas. Gift cards bought in Ventrata can't be used on Spotlight.Vegas, and Spotlight.Vegas can't sell Ventrata gift cards.

✅ supported · ✅ / ❌ limited · ❌ not supported

Good to know: limits and details of the Spotlight.Vegas connection

Delays: availability and prices reach Spotlight.Vegas only when it checks, so there's always a short delay after you change something in Ventrata.
Cancellation cutoff: Spotlight.Vegas can cancel over the API only before your option's cancellation cutoff. Later cancellations have to be agreed with you.
What Spotlight.Vegas can see: only the destinations, products and options allowed on the reseller and the connection, and enabled for sale on the Direct API source. See how to allow or disallow products.
Tickets: Spotlight.Vegas issues the Ventrata tickets or voucher it gets on confirmation, so your usual scanning and redemption work as normal.
Test bookings: Spotlight.Vegas can send test bookings while it sets up the connection. Test bookings don't use your availability and aren't invoiced.

FAQs

No products are displayed on the connection page.

Verify which destinations, products, and options are allowed on your reseller and connection. Next, confirm that your products and options are enabled for sale on the Direct API source. If the issue persists, contact our Technical Support.

My Ventrata products use Booking Size fares, and pricing isn't working correctly on Spotlight.Vegas.

After every fare change, update the product mapping to ensure the partner tier counts are synced with Ventrata. Ensure the fare is enabled for sale over Direct API.

📚 More about Ventrata connections

Partner Information

Spotlight.Vegas

spotlight.vegas

Ventrata Partner ID: 6693a17b-a664-4684-a753-6ae91d13186d

Spotlight.Vegas: Reseller Connection