This connection is still in testing and may not work as intended.

The iVenture Card is a prepaid, multi-attraction pass that offers travelers access to top tourist experiences in major cities around the world. It allows users to save on entry fees, skip lines, and conveniently explore destinations like Sydney, Dubai, and Barcelona with one digital or physical pass.

The technology platform powering the iVenture Card is developed and managed by Smartvisit, a company specializing in solutions for tourism, ticketing, and attraction access. Their system enables real-time validation, dynamic package customization, and secure transaction processing for tourism operators and end users alike.

This operator connection (also referred to as operator backend) allows you to connect the Smart visit system of the iVenture Card to resell their passes through Ventrata more efficiently and automatically. The capabilities of this connection include:

Syncing pass availability from the Smartvisit system.
Posting bookings (pass purchase) and cancellations from Ventrata to Smartvisit.
Receiving pass QR codes from the Smartvisit system and issuing them to your customers.

Looking for a connection for Smartvisit to resell your products instead? See iVenture Card Reseller Connection.

Configuring Operator Backend

Before You Begin:

You must have your commercial agreement with the iVenture Card to resell their products. Get in touch with their team via https://www.iventurecard.com/us/contact-us/
Ensure you already have the iVenture Card created as an operator in Ventrata.
Ensure the iVenture Card products you wish to sell are created in Ventrata. The connection can sync availability, bookings, and more, but it does not automatically create products in Ventrata.

Contact your iVenture Card contact and request the "OCTO API Key" and "OCTO Endpoint" for you to resell their products through Ventrata.
In the Ventrata Dashboard, navigate to Products → Operators, and select the iVenture Card operator for which you would like to set up the connection.
In the Backend Partner section, choose iVenture Card from the list of available connections and enter the OCTO API Key and OCTO Endpoint provided to you by your iVenture Card contact.
Click Update Operator to save the configuration.

Mapping Products

Once the operator has been configured with its backend, you can proceed to Product Mapping - the process of connecting your Ventrata products and options with the corresponding products and options from the iVenture Card's Smartvisit system:

In the Ventrata Dashboard, navigate to Products → Products and select the product you would like to map to the iVenture Card's Smartvisit system.
Edit the product and ensure the Operator is set to the correct operator to which this product belongs, where you have already configured the backend.
Check Backend Connected for this product to use the API connection (backend). To pull availability from Smartvisit, ensure Backend Availability is checked; If you do not check Backend Availability the product will use the availability configured in Ventrata but will still post bookings to Smartvisit. Click Update Product to save.
The product page will now display a Mappings tab. Navigate to this tab and map your Ventrata product, option(s), and units by selecting the corresponding products, options, and units from the dropdown lists as received from the iVenture Card's Smartvisit system. Ensure that no fields are left empty (unmapped), and click Save Changes.

Supported Capabilities (Detailed)

Availability	✅	When Backend Availability is enabled Ventrata will pull availability from Smartvisit. This works as follows: Availability Check. When a user interacts with the availability calendar in Ventrata (e.g., selects units and clicks through the dates in the dashboard, web checkout, terminal, etc.), Ventrata will make a live request to Smartvisit to retrieve availability for the given dates. This is usually done in 7-day ranges or for a specific day. The calendar may display cached (non-live) data from the previous time it was requested before the user interacts with the calendar.
Booking	✅	Bookings, booking changes and cancellation made in Ventrata for the Backend Connected product will be automatically sent to Smartvisit. This work as follows: Booking Reservation. When a product is added to the cart in Ventrata, a request will be made to reserve the availability. Booking Confirmation. After the payment step, a request to confirm the booking will be made, along with any customer contact information sent at this point. The voucher/ticket provided by Smartvisit will be ingested as a voucher/ticket in Ventrata. Booking Update. When a booking is changed, an API request to update the booking will be made to Smartvisit. Booking Cancellation. When a booking is cancelled, an API request to cancel the booking will be made to Smartvisit.
Pricing	❌	Pricing over API is not supported (not offered by Smartvisit).
Redemption	❌	Booking status from Smartvisit (for example if the booking is Redeemed) is not currently communicated back to Ventrata after the booking is confirmed.
Pickups	❌	Pickups are not currently supported.
Promotions	❌	Promotions are not currently supported.
Extras	❌	Extras are not currently supported.

Troubleshooting

Issue	Possible Solutions
Error when updating operator to save backend configuration.	Likely OCTO API Key or OCTO Endpoint is incorrect. Double-check these details with your operator. If the issue persists, contact us for support.
No Backend Connected checkbox in product settings.	Likely operator selected for the product doesn't have a backend configured, check the backend configuration and try again. If the issue persists, contact us for support.
The product/option/unit I want to map is not on the dropdown.	The dropdown list is pulled from the Smartvisit system based on products/options/units iVenture Card made available to you. Double-check these details with them. If the issue persists, contact us for support.

Partner Information

iVenture Card International Pty Ltd
146 Atchison Street,
Crows Nest, NSW 2065,
Australia

ABN 47 148 173 719

Partner ID 30f2200f-82ef-4803-affa-1d8e32cff532

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