The Rates table is a tool for managing the prices of individual products and their tier permutations.
Each rate is assigned a score that determines its priority when there are competing rates. The rate with the higher score is selected.
Additionally, using the Debug tool helps identify issues with rates, ensuring the correct rate or fare is applied.
Default Columns
Product - the name of the product
Currency - the currency in which the rate was set up
Score - the total score based on the modifiers applied for the rate
📗 TIP
Columns can be easily filtered by pressing the arrow next to the column title.
Actions
The action bar between the navigation bar and the bookings table enables you to perform a number of additional functions.
Search bar - filter the bookings table, using any parameter from the available columns, see Generate Report below
Keep Filter - when using search, tick the checkbox to make the column filters available
Saved Searches - press Saved Searches> Save Current Search to save your current search parameters and filtered columns, or Saved Searches > Manage Searches to edit or delete existing searches
📗 TIP
To learn more about saved searches, read our article Working with Saved Searches.
Reset All Filters - appears when a filter was used; press to reset filters to their default states
Debug - debug issues using the Debug tool
Bulk Actions - select one or multiple bookings and press to apply an action on your selection; options include
Bulk Action | Description |
Rescore | if any changes were made to a modifier affecting rates (seasons, closures, fares), rescore all selected rates |
Update All | if any changes were made to the product or reseller, update all selected rates |
Delete All | permanently delete all selected rates |
Debug Rate Issues
Use the Debug tool to spot any issues with your product rates.
Press the Debug button on the action bar.
Select the currency which causes an issue.
Select the source where the issue appears.
Select a reseller, if the issue is related to reseller sales.
Select the booking and travel dates when the issue occurred.
Select the product with the problematic rate.
Select the modifiers with an asterisk (*) at minimum to narrow down your options.
Select the rate type.
Check whether the price matches the expected rate in the given configuration.
Update your rates accordingly.
