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How to Create Gateways

Learn how to create payment gateways to process transactions on your channels.

Lucia Burin Sestakova avatar
Written by Lucia Burin Sestakova
Updated over 3 weeks ago

πŸ” Required Role Permissions: Gateways

Create Gateway

  1. In the Ventrata dashboard, go to Supplier Settings > Gateways.

    Gateways

  2. Select the desired gateway type.

  3. On the left side of the form, enter a name for the gateway.

  4. The 'Active' checkbox must be selected for the gateway to be used in the defined areas, see step 8.

    Gateway Name

  5. Select what currencies can be used to make payments through this gateway.

    Currencies


    πŸ“’ NOTE

    The list of currencies comes from the currencies selected in the supplier settings.


  6. If you want to enable fraud tools for this gateway, check the 'Fraud Assessment Required' box.

    Fraud Assessment Required


    πŸ“’ NOTE

    When fraud assessment is enabled, multiple checks are performed on each transaction that contribute to a fraud score. This score identifies potentially fraudulent transactions and may increase the number of declined transactions.


  7. Apply a fee (a % of the total price) for, for example, credit card transactions or bank transfers.

    Surcharge

  8. Check the 'Custom Gateway' box if your gateway is outside of the standard Ventrata integration.

    Custom Gateway


    πŸ“’ NOTE

    For more information, please contact your Ventrata Customer Successive Representative.


  9. Select the sources where the gateway will be used to process payments:

    • E-commerce - used by customers on the web checkout

    • MOTO - used by internal sellers and reseller agents on the sales portal

    • Point of Sale - used by internal sellers and reseller agents on the Ventrata terminal app

    Sources

  10. Select specific areas where the gateway will be used to process payments:

    Destinations, Checkouts & Portals


    πŸ“’ NOTE

    Make sure that the appropriate gateways are also selected on the specific destination, checkout and portal.


  11. The right half of the gateway form is different for each gateway. Work with your dedicated Ventrata Payment Specialist or Customer Success Representative to complete the form.

  12. When ready, press the Create Gateway button.

    Create Gateway


Order Gateways

On the Gateways table, grab the left-most part of each row and reorder your existing gateways in the order in which they will be used on the

  • sources,

  • currencies,

  • destinations,

  • checkouts,

  • and portals

the gateway supports, see Create Gateway above.

Reorder Gateways

πŸ“’ NOTE

The order in which gateways are listed does not affect how locations and terminals only use gateways. Locations and terminals also ignore whether the gateway is 'active' and the sources selected.

Locations and terminals use the gateway selected in the location and terminal forms, respectively.

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