TBO.com is a leading global travel distribution platform that connects over 159,000 travel agents across more than 100 countries with a vast selection of travel products. Their platform provides seamless access to a wide range of experiences, including tours, activities, attractions, hotels, flights, car rentals, and transfers. With a technology-driven approach, TBO.com simplifies travel bookings, making it easier for agents and travel sellers to offer diverse experiences to their customers.
TBO Holidays, a key division of TBO.com, specializes in providing travel agents with access to a comprehensive portfolio of hotels, vacation packages, and curated travel experiences worldwide. This division enables agents to offer customized travel solutions to their clients, ensuring a seamless booking process and competitive pricing.
This connection enables you to sell your products on TBO / TBO Holidays in a more automated way, eliminating the need to manually manage availability, pricing, and bookings. Capabilities of this connection allow you to:
Sync availability, pricing for your TBO products with Ventrata.
Receive bookings, updates, cancellations from TBO to Ventrata.
Issue vouchers/tickets from Ventarta to TBO customers instantly.
🔐 Required Role Permissions: See Connections, Modify Connections
Creating Connection
Before you begin:
You must have a commercial agreement with TBO for them to sell your products. Visit https://www.tboholidays.com/wholesaler.aspx to get started.
You must have TBO created as a Reseller in Ventrata with their pricing (retail, wholesale/commission) defined correctly. Note that this API connection requires that reseller is set to "Bill to my account" settlement method.
In Ventrata Dashboard, go to Connections → Connections, click + New Connection, and select TBO.com from the list of partners.
Select TBO Reseller from the list of your resellers (must be created before creating connection). The connection will inherit reseller's configuration like pricing, whitelisted destinations, products, etc.
(Optional) You can also set the connection Name of your choosing, which may be helpful if you plan to have multiple TBO.com connections and would like to differentiate between them more easily in the future. If needed, you can also whitelist/blacklist products or destinations on the connection level in addition to what you have configured on the reseller, which can be helpful if you have multiple TBO.com connections linked to one reseller.
Mapping Products
Email the OCTO API key shown on the connection you've created to your TBO contact and ask for them to map your products using Ventrata's OCTO API. Typically it takes a few business days for the TBO team to complete this.
(Optional) While TBO team can access the full list of products you've enabled for them on the connection, you can also specify which product you would like them to map by providing the Product and Option IDs displayed on the connection page when you contact them.
Troubleshooting
Issue | Possible Solutions |
No products are displayed on the connection page. | Please check double-check which destinations, products and options are whitelisted/blacklisted on reseller and connection. If this does not resolve, check if your products and options are made available for sales on Direct API source. If the issue persists, please contact our support team. |
Partner Information
TBO Tek Ltd.
(formerly Known as TBO Tek Private Limited and Tek Travels Private Limited)
E-78 South Extension Part- I,
New Delhi-110049, India
CIN: U74999DL2006PLC155233
Ventrata Partner ID 21246fee-1945-4e0b-90a7-f3ab809a5574